Course Overview
Managing Your Supplier and Vendor with Effective Techniques is designed to address the real challenges faced by procurement professionals, who often encounter roadblocks or even a complete “great wall” when dealing with suppliers that are resistant to change or unwilling to adopt improvements required for better service quality and cost efficiency. To overcome these challenges, new methods and strategies are needed to effectively manage supplier relationships and help vendors understand the value behind proposed changes and improvement initiatives.
This 12-hour programme is developed by an experienced trainer with many years of exposure in dealing with difficult and powerful suppliers, and it focuses on practical techniques and proven strategies to manage resistance, strengthen supplier engagement, and achieve better procurement outcomes.
Course Objectives
By the end of the 14 hours program, the learning curve achieve will enable the participants of the program to achieve the following:
- UNDERSTAND the right techniques to manage stubborn and powerful suppliers, contractors and service providers
- IDENTIFY the type of strategy to use with these suppliers, contractors and service providers
- DEVELOP plan to bring value to supplier for a co operative relationship
- CARRY OUT risk assessment and plan action for mitigate potential negative situation and put pressure on these suppliers
- MANAGING the complete process of suppliers management
- LEARN guerrilla technique for supplier management
Course Methodology
This training will involve the following area to enhance learning:
- Power point presentation
- Case studies & Brain storming session
- Discussion on subject of learning
- Facilitating by trainer to enhance understanding of subject matter
- Participants participation in brain storming and discussion is very important to the success of the learning
Who Should Attend
This training program is highly recommended for all purchasing and procurement personnel’s and other employees from other area of work but has involvement in handling negotiation.
Course Content
Module 1 – Understanding Suppliers Traits and Behaviors
- Key suppliers traits that all buyers looking for
- The Leader
- The Innovative
- The Monopoly
- The Follower
- The Complacent
- Group discussion
Module 2 – Understanding your supplier reason not to change
- Business organization goals and objectives
- What your supplier want from you, the customer
- What is my benefit as a supplier to change for you
- Who moved my cheese situation
- Why change is difficult for your suppliers
- Understand your supplier comfort zone
- Group discussion
Module 3 – Managing Powerful and Stubborn Suppliers
- Problems with powerful suppliers
- Strategies to control powerful suppliers
- Bringing new value to the table
- Change your demand
- Creating potential fear
- Play hardball
- Case study
Module 4 – Developing your Alternatives
- Develop your choices in best and worst scenario
- Step to developing alternatives
- Developing your alternatives to be ready
- Group discussion
Module 5 – Aligning your management paradigm
- Reset your internal engines
- 3rd party risk management system
- Understanding the Competitiveness Model
- Conducting SWOT analysis on your supplier
- Group discussion
Module 6 – Strategic Guerrilla Supplier Management Techniques
- What is guerrilla techniques in management
- Ambushing your suppliers
- Create urgencies in your suppliers
- Set deadline and target
- Measurement
- Case study
Module 7 – Key Principal for successful supplier management
- Understand your weaknesses and strength
- Is your neck above the waterline?
- Where is your risk?
- Do you understand your key problem?
- Case study
