Contact Us
OTC TRAINING CENTRE SDN BHD
NORTH OFFICE
77C-2-14, Jalan Sungai Dua, Sungai Dua,
11700 Gelugor, Penang,
Malaysia.
CENTRAL OFFICE
No. 7, 1st Floor, SS 18/1B, 47500 Subang Jaya, Selangor, Malaysia.
SOUTH OFFICE
93-01, Jalan Molek 1/29,
Taman Molek, Johor Bahru,
Johor 81100 Malaysia.
FREQUENTLY ASKED QUESTIONS (FAQ)
ABOUT OTC TRAINING CENTRE SDN BHD
We are in Selangor, Penang and Johor. Nevertheless, we extend our training services throughout Malaysia, including Sabah and Sarawak.
OTC has garnered several prestigious awards, including the SME100 Award (2018), Top 10 Company of the Year Award (2019), Golden Bull Award (2021), HRD Corp Award for Training Provider (2022), Certificate of Appreciation for Active Participation in Human Capital Efforts (2023), and the Gold Class 1 Award at 5′ STARS OSH ACADEMY (MOSHPA) (2023).
More info: https://otc.com.my/awards-and-recognition/
1. GENERAL INQUIRIES
To request training kindly fill in the enquiry form on our website
(https://otc.com.my/contact-us/#registration ) or contact 012-588 2263 (James).
Yes, OTC provides accredited programs under the Energy Commission, including Energy Management Fundamentals for Industries & Heating, Ventilation & Air Conditioning (HVAC) for 8 CDP Points.
Yes, OTC offers Competency training, and participants receive a competency badge upon successful completion of the training and passing the test.
2. HRD CORP
HRD Corp (HRDC) Claimable Courses
All OTC training programs are claimable to HRD Corp (HRDC), with no direct payment required by the employer, provided it does not exceed the maximum claimable amount.
Refer to application process on
(https://hrdcorp.gov.my/hrdcorp-claimable-courses ).
Additional: How to become HRD Corp registered employer? Refer
Procedure:
Apply grant via e-TRiS system (Attach the quotation/invoice, training schedule, course content and trainer profile)
Once approved & training is successfully conducted, apply for claim (Attach any receipts or invoices)
Face to Face In-House: RM 6000 per day, per company
Face to Face Public: RM 1300 per day, per pax
Online In-House: RM 6000 per day, per company
Online Public: RM 700 per day, per pax
[SBL Khas] Your company may claim meal allowance, daily allowance, consumable training materials, hotel rental package or training rental place, airfare or transportation and Internet Data Cost for up to RM 100 per group (remote online training only) with a minimum duration of four (4) hours).
Yes, airfare or transportation can be claimed.
3. TYPES OF TRAINING
Remote Online Training: Training conducted virtually using online platforms (ZOOM, Microsoft Teams, Google Meet).
More info: https://supportcentre.hrdcorp.gov.my/portal/en/kb/articles/faqs-remote-online-training-rot-13-2-2022
Face to face training: Training conducted at your premise or function rooms.
In-house training: Participants from one company or several subsidiaries, conducted at client’s premise or external location
Public training: Participants from multiple companies, conducted at external location (conference rooms or function rooms, etc)
4. PROGRAM CALENDAR
You may follow us on our social media or directly visit our website.
Refer our website for program calendar, which is also available for download.
5. CUSTOMIZATION
Absolutely, you may discuss customization with our sales personnel to cater to your company/department needs with no additional charges incurred.
6. TRAINING REQUIREMENTS / INFORMATION
You may inform us of the teaching language requested, and we shall find the right trainer for you.
Casual attire.
It depends on the type of training; some may require bringing a laptop, calculator, drawings, or documents for discussion with the trainer.
Face-to-face training: Hard copy training notes provided.
Online training: Soft copy training notes provided
Pre and post test will be provided to participants by default, except for soft skills training. The test result will be sent to your company not more than 2 weeks after the training.
Additional: Pre test will be conducted before training starts, and post test will be conducted after training ends.
We will provide link for trial run version to download the software.
Kindly inform our sales personnel if you have any preferred dates to conduct the training and we shall update the trainer’s free date.
No, there shall be no additional charges.
Additional:
We shall send the training reminder 2 / 3 days before the training.
7. PRICE/ DISCOUNT / PROMOTIONS
14 days before training date
Buy 3 Free 1 Seat for Early Birds
Register 3 Participants From your company and get the 4th participant for free.
The promotion expiry date for each programmes differs. For more information on the exact expiry date of the promotion, feel free to check with our sales personnel. OTC Training Centre Sdn Bhd may at any time in its sole and absolute discretion withdraw, amend and/or alter the terms and conditions of the stated promotions without prior notice.
8. RENTAL
Yes, we do. Kindly inform our sales personnel if you would like to conduct the training outside of your premise.
Yes, kindly inform our sales personnel and the pricing will be included in the quotation.
9. POST-TRAINING
Yes, certificates will be couriered within 2 weeks after face-to-face training and e-certificates will be sent the next day for remote online training.
2 years for forklift/overhead crane, reach truck, etc.
3 years for first aid & CPR
Yes, you may inform us to provide a replacement, valid only 1 time without payment.
Absolutely, we provide post training consultancy for up to 3 months after training.
10. OTHERS
Absolutely.
Yes.