COURSE OBJECTIVES

The training program was design with the following key objectives of learning to the participants:-

• Delivery knowledge on how to manage supplier effectively
• Understand the strategic important an efficient supplier on company bottom-line cost
• Developing an efficient and effective supplier performance program

Learning Objectives expected from participants

By the end of the 4-day online (14 hours) interactive session, the learning curve achieve will enable the following:-

• UNDERSTAND the strategic  role of vendors and suppliers  role in business operation
• IDENTIFY The type of strategy to be in place to manage vendors and suppliers for performance
• DEVELOP action plan to implement vendors and suppliers management strategies
• CARRY OUT risk assessment and take action to overcome to ensure supplies are not disrupted
• MANAGING vendors and suppliers which will result in better supplies and services performances

PARTICIPANT GROUP

This training program is highly recommended for employees involve in the managing of the supply chain function in the company, for example, personnel from procurement, warehouse, logistics and planning department and finance.

COURSE CONTENT

Module 1 – The Role of Procurement and Business Challenges

• Definition of Procurement
• Procurement Key Roles in Business Organization
• Purchasing versus Procurement, what the difference
• Key Objective of Business Enterprises
• Vendors versus Suppliers, the key differences
• Types of Suppliers and Vendors
• Suppliers Segmentation Strategies

Module 2 – Strategic Vendors and Supplier Selection for Quality Performances

• 10C of Supplier Selection
• Quality of a Good suppliers and vendors
• Key Principles of Supplier Management
• Competitiveness Model
• P, Q and R of Procurement
• Tactical versus Strategic Objectives
• Case study

Module 3 – Vendors and Suppliers Relationship Management

• Process of Supplier Relationship Management
• Type of Relationship to Maintain
• Relationship Style to avoid
• The different type supplier behavior
• Bottleneck supplier
• Strategic Supplier
• Non Critical Supplier
• Leverage Supplier
• 7 Key Attributes of Supplier Partnership

Module 4 – Vendors and Suppliers Quality Management System

• Supplier Quality Manual
• Supplier Surveillance System
• Quality Control and Sampling Plan
• Corrective Action and Preventive Action Plan
• Managing Risk in Supplier Quality Management

Module 5 –Vendors and Suppliers Performances Management

• Benchmarking Cost and Quality
• Supplier Delivery Monitoring
• Gap analysis to for supplier improvement
• Managing Supplier Deviations

Module 6 – Managing Vendors and Suppliers Challenges and Problems

• Supplier Rating system
• Key challenges from suppliers and overcoming it
• Benchmarking cutoff line for supplier performances
• Understanding supplier problem root cause
• Using contract and agreement with suppliers
• Phasing out non performers

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