Main Training Program

SUPPLIER AUDITS -CQI 19

INTRODUCTION FOR SUPPLIER AUDITS -CQI 19

CQI 19, titled “Special Process: Supplier Audits”, is a standard developed by the Automotive Industry Action Group (AIAG). It offers comprehensive guidelines for conducting supplier audits, particularly focusing on special processes such as welding, heat treating, and painting—areas where deviations can significantly impact product quality.

This training program is designed to equip professionals with the knowledge and tools to plan, conduct, and follow through on supplier audits in line with CQI 19, ensuring improved compliance, product quality, and supplier performance.

LEARNING OBJECTIVES

Understand the CQI 19 Standard

Gain in-depth knowledge of CQI 19 and its role in supplier quality management.
Learn requirements specific to special process audits (e.g., welding, painting, heat treating).

Plan and Prepare for Supplier Audits

Master the skills to plan and schedule audits effectively.
Learn how to develop tailored audit checklists and define the audit scope using a risk-based approach.

Conduct Effective Supplier Audits

Understand the key steps for executing a supplier audit—document review, on-site inspection, and personnel interviews.
Evaluate supplier performance based on critical quality control areas.

Identify and Document Non-Conformances

Learn how to detect and document audit findings accurately with objective evidence.
Understand the structured process for identifying and recording non-conformities.

Create and Implement Corrective Action Plans

Develop skills to prepare and manage effective CAPA.
Learn how to ensure suppliers take action and improve process reliability.

Drive Continuous Improvement

Use audit findings to encourage long-term improvements.
Gain strategies for tracking performance and promoting collaboration with suppliers.

LEARINING METHODOLOGY

Face-to-face lectures
Pre- and post-assessments
Quizzes and MCQs
Interactive presentations
Case studies and class exercises

WHO SHOULD ATTEND

This course is ideal for:

Managers, supervisors, and engineers
Top management
Quality, procurement, and supply chain professionals

It applies across multiple departments and functions involved in supplier oversight and quality assurance.

COURSE CONTENTS

Time	Activity
09:00 – 09:30 AM	Welcome, trainer introduction & participant briefing
09:30 – 09:45 AM	Overview of CQI 19 and supplier audits
09:45 – 10:30 AM	Session 1: Introduction to Supplier Audits and CQI 19 Overview of CQI 19: What is CQI 19, and why is it important for supplier quality management? The purpose of supplier audits in the automotive and manufacturing industries. The key principles and guidelines for conducting effective supplier audits. Differences between a Supplier Quality Audit and a Supplier Assessment. Benefits of implementing supplier audits for long-term supplier relationship management.
10:30 – 10:45 AM	Morning Tea Break
10:45 – 12:00 PM	Session 2: Supplier Audit Preparation How to define the scope of the audit (e.g., focus on special processes, product quality, compliance with standards). Creating and selecting an appropriate audit checklist based on the CQI 19 standard. Review of key documents needed for the audit (e.g., previous audit reports, quality records, corrective actions). Understanding the different types of supplier audits (e.g., pre-production audits, in-process audits, final audits). Risk-based approach: Prioritizing audits based on the risk and criticality of the supplier.
12:00 – 01:00 PM	Lunch Break
01:00 – 01:30 PM	Assignment/Class Exercise 1
01:30 – 03:00 PM	Session 3: Conducting the Supplier Audit Steps for conducting the audit on-site (e.g., opening meeting, facility walk-through, process observations). Techniques for interviewing supplier personnel, reviewing process documentation, and collecting objective evidence. Evaluating supplier performance based on key areas like process control, special process control, and product conformity. How to identify and document non-conformances and issues during the audit. Conducting a closing meeting with the supplier to discuss initial findings and next steps. Session 4: Post-Audit Activities Reviewing and documenting audit findings in a clear, concise report. How to communicate audit findings to suppliers and internally to management. Creating and following up on corrective action plans (CAPA) to address non-conformances. Supplier Development: How audits can be used to help suppliers improve their processes and meet quality standards. Managing and tracking corrective actions over time to ensure they are effective and sustainable.
03:00 – 03:15 PM	Afternoon Tea Break
03:15 – 04:45 PM	Session 5: Best Practices & Continuous Improvement Best practices for conducting thorough and effective supplier audits. How to incorporate continuous improvement (e.g., PDCA cycle, Lean Six Sigma) into your supplier audits. Building and maintaining strong relationships with suppliers to foster open communication and cooperation. The role of audits in supplier performance management and improving product quality. Tracking and reporting supplier audit results and sharing feedback with suppliers.
04:45 – 05:00 PM	Session 6: Wrap-Up and Q&A Key points to remember when conducting supplier audits. Final tips for successful audit preparation, execution, and follow-up. Open floor for Q&A to clarify any doubts or specific scenarios participants may face.

Enhance Your Supplier Audit Skills with CQI 19!

How To Submit an Enquiry to Us?

Fill in the form below and submit to us.
Initiate a conversation via live chat on the bottom left of our website by stating: “Hi, my name is [your-name]. I’ve already submitted the form for this training.”
We’ll promptly reach out to you regarding the training you’re interested in.

Enquiry

Program Enquiry Form

OTC Training Centre Sdn Bhd

NORTHERN REGION
77C-2-14, Jalan Sungai Dua, Sungai Dua,
11700 Gelugor, Penang, Malaysia.

SOUTHERN REGION
93-01, Jalan Molek 1/29, Taman Molek, Johor Bahru, Johor 81100 Malaysia.

CENTRAL REGION
No. 7, 1st Floor, SS 18/1B, 47500 Subang Jaya, Selangor, Malaysia.