STRATEGIC LEADERSHIP & DECISION-MAKING MASTERY: LEAD WITH CONFIDENCE, DECIDE WITH CLARITY

INTRODUCTION FOR STRATEGIC LEADERSHIP & DECISION-MAKING MASTERY: LEAD WITH CONFIDENCE, DECIDE WITH CLARITY

Day 1 focuses on establishing a strong leadership foundation and equipping participants with structured decision-making skills. The session begins by exploring different leadership styles, helping participants identify their own approach and understand how leadership influences decision-making. It then progresses to critical thinking and problem-solving techniques, addressing biases and structured frameworks to enhance decision quality. Emotional intelligence is emphasized as a key leadership skill, with practical exercises to improve self-awareness and empathy. The day continues with strategic decision-making frameworks, providing tools to analyze risks and make informed choices. Finally, communication and influence techniques are covered, ensuring leaders can effectively persuade, manage conflicts, and guide teams toward sound decisions. Through interactive discussions, real-world case studies, and hands-on exercises, participants will develop essential skills to lead with confidence and clarity.

LEARNING OUTCOME

• Identify and apply different leadership styles – Understand various leadership theories, assess their own leadership style, and adapt it to different situations.
• Enhance critical thinking and problem-solving skills – Use structured models (e.g., PDCA, Root Cause Analysis) to approach challenges logically and make well-informed decisions.
• Develop emotional intelligence (EQ) for leadership – Strengthen self-awareness, self-regulation, empathy, and relationship management to enhance leadership effectiveness.
• Utilize strategic decision-making frameworks – Apply tools such as SWOT, PESTLE, and OODA Loop to analyze risks, opportunities, and business scenarios effectively.
• Communicate and influence effectively in decision-making – Improve persuasion, conflict resolution, and stakeholder engagement skills to drive team alignment and strategic execution.
• Leverage data for informed decision-making – Interpret and analyze relevant data to enhance decision accuracy and business impact.
• Manage change and lead through uncertainty – Understand change management models (e.g., Kotter’s 8 Steps, ADKAR) and develop strategies to navigate crises and organizational shifts.
• Empower teams and delegate effectively – Foster accountability, trust, and autonomy within teams, ensuring smoother decision-making processes and improved organizational performance.

WHO SHOULD ATTEND

This Leadership & Decision-Making training is designed for professionals at various levels who are responsible for making strategic and operational decisions, leading teams, and driving business success. Ideal participants include:

1. Mid to Senior-Level Managers – Individuals who lead teams and need to make critical business decisions while managing people effectively.
2. Team Leaders & Supervisors – Those responsible for overseeing daily operations and making tactical decisions that impact productivity and team performance.
3. Executives & Department Heads – Professionals who need to align leadership strategies with organizational goals and drive change.
4. Project Managers – Individuals who handle cross-functional teams and require strong decision-making and problem-solving skills.
5. Entrepreneurs & Business Owners – Those looking to strengthen their leadership abilities and improve decision-making in their businesses.
6. HR & Training Professionals – Individuals involved in leadership development, talent management, and organizational change.
7. Aspiring Leaders & High-Potential Employees – Professionals looking to develop leadership and decision-making skills to advance their careers.
8. Anyone Involved in Strategic Planning & Business Growth – Individuals who influence business strategy and are responsible for navigating uncertainty and risk.

METHODOLOGY

• Quizzes. For long, complicated training, stop periodically to administer brief quizzes on information presented to that point. Begin sessions with a prequiz and let participants know there will also be a follow-up quiz. Trainees will stay engaged in order to improve their prequiz scores on the final quiz. Further this will motivate participants by offering awards to the highest scorers or the most improved scores.
• Small group discussions. Break the participants down into small groups and give them case studies or work situations to discuss or solve. This is a good way for knowledgeable veteran employees to pass on their experience to newer employees.
• Case studies. Adults tend to bring a problem-oriented way of thinking to workplace training. Case studies are an excellent way to capitalize on this type of adult learning. By analyzing real job-related situations, employees can learn how to handle similar situations. They can also see how various elements of a job work together to create problems as well as solutions.
• Active summaries. Create small groups and have them choose a leader. Ask them to summarize the lecture’s major points and have each team leader present the summaries to the class. Read aloud a prewritten summary and compare this with participants’ impressions.
• Q & A sessions. Informal question-and-answer sessions are most effective with small groups and for updating skills rather than teaching new skills. For example, some changes in departmental procedure might easily be handled by a short explanation by the supervisor, followed by a question-and-answer period and a discussion period.
• Question cards. During the lecture, ask participants to write questions on the subject matter. Collect them and conduct a quiz/review session.
• Role-playing. By assuming roles and acting out situations that might occur in the workplace, employees learn how to handle various situations before they face them on the job. Role-playing is an excellent training technique for many interpersonal skills, such as customer service, interviewing, and supervising.
• Participant control. Create a subject menu of what will be covered. Ask participants to review it and pick items they want to know more about. Call on a participant to identify his or her choice. Cover that topic and move on to the next participant.
• Demonstrations.  Demonstrate the steps being taught or the processes being adopted.
• Other activities.
  • Create a personal action plan
  • Paraphrase important or complex points in the lecture

COURSE CONTENT

Day 1: 9.00am – 5.00pm

Day 1: Foundations of Leadership & Decision Making
Objective: Establish strong leadership foundations and develop structured decision-making skills.

Module 1: Understanding Leadership Styles

• The difference between leadership and management
• Leadership theories and models
• Identifying your leadership style
• How leadership styles influence decision-making

Module 2: Critical Thinking & Problem-Solving for Leaders

• Fundamentals of critical thinking
• Structured problem-solving models (e.g., PDCA, Root Cause Analysis)
• Decision-making biases and how to overcome them

Module 3: Emotional Intelligence in Leadership

• Understanding emotional intelligence (EQ) and its impact
• Self-awareness and self-regulation in decision-making
• Leading with empathy and social awareness
• Exercises for improving emotional intelligence

Module 4: Strategic Decision-Making Frameworks

• Types of decisions: strategic vs. operational vs. tactical
• Decision-making frameworks (e.g., SWOT, PESTLE, OODA Loop)
• Risk assessment in decision-making

Module 5: Communication & Influence in Decision-Making

• The role of effective communication in leadership
• Persuasion and influence techniques
• Managing conflicts in decision-making
• Practical scenarios: Influencing stakeholders

Day 2: 9.00am – 5.00pm

Day 2: Advanced Leadership & Decision Execution
Objective: Build advanced leadership capabilities and implement effective decision-making processes.

Module 6: Data-Driven Decision-Making

• Importance of data in leadership decisions
• Interpreting and analyzing data for decision-making
• Tools for data-driven decision-making

Module 7: Change Management & Leading Through Uncertainty

• Understanding change management models (e.g., Kotter’s 8 Steps, ADKAR)
• Leadership in times of crisis and uncertainty
• Decision-making under pressure

Module 8: Delegation & Empowering Teams for Better Decisions

• Why delegation matters in leadership
• Empowering teams for effective decision-making
• Accountability and responsibility in leadership

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