INTRODUCTION FOR PROBLEM SOLVING TRAINING
In our daily work and business operations, encountering problems is inevitable. Effective problem-solving training equips individuals with the skills to identify, analyze, and resolve issues efficiently. It enhances critical thinking, decision-making, and builds confidence among participants.
Problem-solving is a core component of continuous improvement initiatives in organizations of all types and sizes. Embedding problem-solving as a permanent practice within your team encourages innovation and sustainable growth.
This program combines practical techniques with hands-on group activities to help participants confidently tackle real-world issues in their workplace.
LEARNING OBJECTIVES
By the end of this training, participants will be able to:
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Develop the right mindset for handling challenges
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Encourage creativity and brainstorming
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Set clear goals in problem-solving plans
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Understand different problem-solving methodologies
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Appreciate the importance of accurate data collection
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Measure improvements and celebrate successes
WHO SHOULD ATTEND
This training is ideal for:
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Leaders and team supervisors
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Engineers and technical staff
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Administrative professionals
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Anyone involved in decision-making or process improvement
TRAINING METHODOLOGY
Participants will benefit from interactive and engaging learning formats, including:
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PowerPoint Presentations
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Q&A Sessions
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Workshops
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Role Plays
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Brainstorming Exercises
COURSE CONTENTS
MODULE 1 – DEFINATION OF PROBLEM & STRUCTURE OF PROBLEMS
DAY 1 9.00-9.30am
- Introduction of the course
- Elements of problem
- Understanding nature of problems
MODULE 2 – SETTING RIGHT MINDSET DURING HANDLING PROBLEMS
DAY 1 9.30 – 10.30am (After 15 minutes break)
- Positive and productive mind-set
- Ready to accept new challenges and new ideas
MODULE 3 – GOALS ORIENTATED PLANS & ACTIONS
DAY 1 10.30 -11.30 pm
- Setting goals
- Planning according to goals
- Periodic monitoring action.
MODULE 4 – DATA COLLECTION
DAY 1 11.30-12.30pm
- Importance of valid data
- How to do data collection
- Selecting & Analysing valid data
- Data presentation
MODULE 5 – INTRODUCTION OF 7 QC TOOLS
DAY 1 1.30-5.00pm ( Lunch break & Including 15 minutes break)
- Check sheet
- Fishbone Diagram
- Control Chart
- Histogram
- Pareto Chart
- Scatter Diagram
- Stratification
MODULE 5 – REVIEW OF THE DAY & CLOSURE
MODULE 6– UNDERSTANDING PDCA CONCEPT
DAY 2 9.00-10.30 (Including 15 minutes break)
- Plan
- Do
- Check
- Action
MODULE 7 – PROBLEM SOLVING METHODOLOGIES
DAY 2 10.30- 3.30pm (Including lunch break & 15 minutes break)
- Introduction of various type of problem solving mythologies and its natures
- 8D
- WHY WHY
- 5W2H
MODULE 8 – MEASURING & APPRECIATING
DAY 2 3.30-4.30pm
- Measuring the improvements of positive outcomes.
- Identify and appreciating developments.
MODULE 9 – REVIEW , Q&A , MOTIVATION AND CLOSURE
DAY 2 4.30-5.00pm
“Unlock new opportunities by joining our training. Sign up now and invest in your future!“
