ISO17025 INTERNAL AUDIT TRAINING

INTRODUCTION FOR ISO17025 INTERNAL AUDIT TRAINING

• Enhanced Credibility and Trust:ISO 17025 certification demonstrates a laboratory’s commitment to quality and competence, building trust with customers and stakeholders.
• Improved Customer Satisfaction:By adhering to rigorous quality standards, laboratories can deliver more accurate and reliable results, leading to increased customer satisfaction.
• Increased Market Access:ISO 17025 certification can open doors to new markets, both domestically and internationally, as it is often a prerequisite for participation in tenders and contracts.
• Reduced Risks and Liabilities:By implementing a robust quality management system, laboratories can minimize errors, reduce the risk of non-conformities, and mitigate potential legal and financial liabilities.
• Continuous Improvement:The standard emphasizes continuous improvement, encouraging laboratories to constantly evaluate and refine their processes, leading to greater efficiency and effectiveness.
• Enhanced Data Quality:By adhering to standardized procedures and controls, laboratories can generate more reliable and consistent data, which is crucial for decision-making in various industries

In essence, ISO 17025 matters because it provides a framework for laboratories to operate at the highest level of quality, ensuring the accuracy and reliability of their results, and ultimately, contributing to a more trustworthy and efficient global marketplace.

HOW WILL YOU BENEFIT:

The Workshops will help you to:

• Gain in-depth understanding of ISO 17025:2017 requirements.
• Develop practical skills in conducting effective internal audits.
• Enhance knowledge of quality management principles for laboratories.
• Contribute to continuous improvement of laboratory operations.

WHO MUST ATTEND ISO17025 INTERNAL AUDIT TRAINING

Managers, Engineers, Technicians, Supervisors overall any personnel handling Calibrated tools & Equipment. Relevant for all  industries.

METHODOLOGY

Seminar consists of 2 days training workshops

Fundamental workshop will give an insight on ISO 17025 and Internal audit requirement.

COURSE CONTENT

Day 1:  

9.00 A.M.  – 12.00P.M.

Pre-Test Assessment

Module 1 : Introduction to ISO 17025

• Purpose and benefits of accreditation
• Overview of the standard’s structure and clauses
• Key changes from the previous version

Module 2 : Detailed Review of ISO 17025 Requirements 

• General requirements (Impartiality, Confidentiality)
• Structural requirements (Organization and Management)
• Resource requirements (Personnel, Facilities and Equipment, Externally Provided Products and Services)
• Process requirements (Review of Requests, Tenders and Contracts; Selection, Verification and Validation of Methods;¹ Sampling; Handling of Test Items; Technical Records; ² Evaluating Measurement Uncertainty; Ensuring the Validity of Results; Reporting Results; Complaints; Nonconforming Work; Control of Data and Information Management)
• Management system requirements (Documentation, Control of Management System Documents, Control of Records, Action to Address Risks and Opportunities, Internal Audits, Management Reviews, Corrective Actions, Control of Work, Complaints)

 Interactive Exercises

• Gap analysis: Identifying potential gaps in a laboratory’s current system compared to ISO/IEC 17025 requirements.
• Clause interpretation: Applying the standard’s requirements to practical laboratory scenarios.

1.00P.M. to 5.00 P.M.

Module 3 : Introduction to Internal Auditing

• Purpose and objectives of internal audits
• The audit cycle: Planning, conducting, reporting, and follow-up
• Roles and responsibilities of auditors, auditees, and the audit team leader

Module 4 : Planning the Internal Audit

• Developing an audit program and schedule
• Defining audit scope and objectives
• Preparing audit checklists and working documents
• Selecting and training audit team members

Module 5 : Conducting the Internal Audit

• Opening meeting procedures
• Interviewing techniques and effective communication
• Document review and verification
• Identifying and documenting audit findings (nonconformities, observations, and positive findings)
• Gathering objective evidence

Interactive Exercises

• Developing an audit checklist for specific ISO/IEC 17025 clauses.
• Role-playing: Practicing audit interviews and questioning techniques.

Day 2

9.00 A.M. to 12.00 P.M.

Module 6 : Reporting Audit Findings

• Writing clear and concise nonconformity reports (CARs)
• Classifying nonconformities (major, minor)
• Communicating audit findings to the auditee
• Preparing the audit report

Module 7 : Follow-up Actions

• Developing corrective actions and preventive actions (CAPA)
• Verifying the effectiveness of CAPA
• Closing out audit findings

Module 8 : Audit Trail and Documentation

• Maintaining audit records and documentation
• Ensuring confidentiality and security of audit information

Interactive Exercises

• Writing a sample nonconformity report.
• Developing a corrective action plan.

1.00P.M. to 5.00 P.M.

Module 9 : Practical Audit Simulation

• A simulated audit scenario where participants apply their knowledge and skills to conduct a mock audit.
• Participants will be assigned roles as auditors and auditees.

Discussion and Feedback

• Review of the audit simulation and discussion of key learnings.
• Providing feedback on audit performance.

Module 10 : Auditor Competence and Development

• Requirements for auditor competence
• Continuing professional development for auditors

Module 10 : Continuous Improvement through Internal Audits:

• Using audit results to identify areas for improvement in the laboratory’s management system.

Wrap-up and Q&A:

•  Final questions and answers.
•  Course evaluation and feedback.
•  Post Test Assessment

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