INTRODUCTION OF HARASSMENT AT WORKPLACE

Harassment prevention is important because of the negative impact that harassment can have on both employer and employee in the workplace. In addition to the time and expense of a potential human rights complaint, discrimination and harassment can impact the workplace in a negative manner by causing; lower employee morale, increased absenteeism, lower productivity, decreased commitment to the Employer, and decreased motivation.

COURSE OBJECTIVES

• To learn about harassment at workplace
• To gain knowledge on managing harassment
• To educate supervisors about the important part they play in preventing discrimination
• To teach supervisor what sexual harassment is and what they can do to stop it.
• To share with the supervisor how to support the team member with the grievance

WHO SHOULD ATTEND

• People managers and all employees

NUMBER OF PARTICIPANTS

• Maximum 20 pax

DURATION

• 2 days

METHODOLOGY

• Slide presentation 30 %
• Case studies
• Interactive questions and answer
• Role play
• CD clips

COURSE CONTENT

Module 1 – Harassment at Workplace

• What is Harassment
• Personal Harassment
• Sexual Harassment
• What is Not Harassment
• Purpose of Harassment Policy
• Employer’s Legal Duties Preventing Harassment
• A Clear Statement of Employer Commitment
• Supervisor Training and Commitment
• Employee Training and Commitment
• Developing and Implementing a Harassment Policy
• Defining Harassment
• Procedures for Handling Harassment Complaints
• How can workers bring complaints to the attention of the employers?
• What are the duties of the person receiving the complaint?
• What are the different options for handling a complaint?

Module 2 – Complaints and Investigation

• Workplace Formal Complaints and Investigations
• Confidentiality
• Fairness
• Bias
• Right to be Informed
• Full Answer and Defence
• Credibility of Witness Evidence
• Unnecessary Delay
• Taking Action
• Harassment not substantiated
• Harassment substantiated
• Implementing a Harassment Policy
• Template for Harassment Policy

Module 3 – Introduction of sexual harassment

• What is Sexual Harassment?
• Employment Act 2012 Amendment
• Reasons for Concern
• Sexual Harassment—Two Types
• Examples of Sexual Harassment
• Verbal
• Non-Verbal
• Physical

Module 4 – Recognising Sexual Harassment in the Workplace 

• Personalities of victims
• Personalities of sexual harassers
• Unacceptable Behaviours that Signal Sexual Harassment
• In work-related or employment environment
• Identifying sexual harassment
• Danger zone behaviours, risk factors, positive workplace culture
• How to create a positive workplace culture, and assessing the risk of harassment

Module 5 – Ways on Prevention of Sexual Harassment: Policies and  

         Procedures   

• Conduct to be Avoided
• Internet and E-Mail Harassment
• Supervisor Responsibilities
• Investigation of Harassment
• Respond Properly to Complaints
• Assist with the Investigation
• Strategies on how to prevent Sexual Harassment

Module 6 – How to Support Employees

• Listening to a complaint,
• Actions to take confidentiality, counselling, sickness absence, and return to work.

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