Course Overview
Firewall Security Management and Operations for IT Personnel : This 2-day programme is designed to equip IT personnel with the knowledge and practical skills required to manage firewalls in an organisational network environment. The training covers firewall fundamentals, security policy design, NAT, VPN, log monitoring, hardening, troubleshooting, and the role of firewalls in security incident handling. The sessions combine lectures, guided discussions, demonstrations, practical exercises, and case-based learning to help participants apply the knowledge in real work situations.
Course Objectives
At the end of the programme, participants will be able to:
- Explain the role and function of firewalls in protecting an organisation’s network.
- Understand key firewall concepts such as packet filtering, stateful inspection, NAT, VPN, zones, and segmentation.
- Develop and manage firewall policies based on the principle of least privilege.
- Perform basic firewall configuration including access rules, NAT, and logging.
- Analyse firewall logs for troubleshooting and incident response.
- Identify common firewall misconfigurations and hardening measures.
- Apply best practices for firewall operations, monitoring, and maintenance.
Who Should Attend
IT Executives, Network Administrators, System Administrators, Security Analysts, Technical Support Personnel
Course Content
| Time | Session | Topic – DAY 1 |
| 9:00 AM – 9:30 AM | Opening Session | Registration, programme briefing, pre-assessment |
| 9:30 AM – 10:45 AM | Session 1 | Introduction to Network Security and Firewalls |
| 10:45 AM – 11:00 AM | Break | Morning break |
| 11:00 AM – 12:30 PM | Session 2 | Firewall Architecture and Traffic Flow |
| 12:30 PM – 1:30 PM | Lunch | Lunch break |
| 1:30 PM – 3:00 PM | Session 3 | Firewall Rule Base Management |
| 3:00 PM – 3:15 PM | Break | Afternoon break |
| 3:15 PM – 4:15 PM | Session 4 | NAT and VPN Fundamentals |
| 4:15 PM – 5:00 PM | Session 5 | Logging, Monitoring and Visibility |
| Time | Session | Topic – DAY 2 |
| 9:00 AM – 9:15 AM | Recap | Review of Day 1 |
| 9:15 AM – 10:30 AM | Session 6 | Firewall Hardening and Secure Administration |
| 10:30 AM – 10:45 AM | Break | Morning break |
| 10:45 AM – 12:00 PM | Session 7 | Advanced Security Features |
| 12:00 PM – 1:00 PM | Lunch | Lunch break |
| 1:00 PM – 2:15 PM | Session 8 | Troubleshooting Firewall Issues |
| 2:15 PM – 3:15 PM | Session 9 | Firewall in Incident Detection and Response |
| 3:15 PM – 3:30 PM | Break | Afternoon break |
| 3:30 PM – 4:45 PM | Session 10 | Practical Workshop and Assessment |
| 4:45 PM – 5:00 PM | Closing Session | Post-assessment, feedback, certificate briefing |
