Course Overview

Firewall Security Management and Operations for IT Personnel : This 2-day programme is designed to equip IT personnel with the knowledge and practical skills required to manage firewalls in an organisational network environment. The training covers firewall fundamentals, security policy design, NAT, VPN, log monitoring, hardening, troubleshooting, and the role of firewalls in security incident handling. The sessions combine lectures, guided discussions, demonstrations, practical exercises, and case-based learning to help participants apply the knowledge in real work situations.

Course Objectives

At the end of the programme, participants will be able to:

1. Explain the role and function of firewalls in protecting an organisation’s network.
2. Understand key firewall concepts such as packet filtering, stateful inspection, NAT, VPN, zones, and segmentation.
3. Develop and manage firewall policies based on the principle of least privilege.
4. Perform basic firewall configuration including access rules, NAT, and logging.
5. Analyse firewall logs for troubleshooting and incident response.
6. Identify common firewall misconfigurations and hardening measures.
7. Apply best practices for firewall operations, monitoring, and maintenance.

Who Should Attend

IT Executives, Network Administrators, System Administrators, Security Analysts, Technical Support Personnel

Course Content