INTRODUCTION FOR CQI 8 – LAYERED PROCESS AUDITS (LPA)
In every organization, ensuring that standard operating procedures are consistently followed is vital for delivering high-quality outcomes. The challenge lies in maintaining accountability across all organizational levels. That’s where Layered Process Audits (LPA) come into play.
LPA is a structured, multi-tiered auditing method that involves personnel from the frontline to top management in the quality assurance process. The CQI 8 standard provides comprehensive guidance on implementing LPAs to promote accountability, identify process gaps early, and drive continuous improvement.
LEARNING OBJECTIVES
- Understand the LPA Framework: Gain a comprehensive understanding of the purpose, structure, and components of Layered Process Audits (LPA) as defined by the CQI 8 standard.
- Identify Key LPA Roles and Responsibilities: Learn about the various roles involved in the LPA process, including those of executives, managers, supervisors, and frontline workers, and how they contribute to its success.
- Master LPA Planning and Execution: Develop the skills to plan, schedule, and execute LPAs effectively, including creating and using audit checklists and evaluating process adherence.
- Track and Analyze LPA Data: Learn how to collect, track, and analyze LPA data to identify patterns and areas for improvement within your processes.
- Address Non-Conformances and Drive Corrective Action: Understand how to address non-conformances discovered during the audit, create corrective action plans, and close the loop to prevent recurring issues.
- Promote Continuous Improvement: Equip yourself with the tools to incorporate LPA findings into broader continuous improvement efforts and management review processes.
LEARINING METHODOLOGY
- Face-to-face interactive lectures
- Group exercises and case studies
- Pre- and post-assessments
- MCQs and quizzes
- Real-world LPA simulations
WHO SHOULD ATTEND
This course is suitable for participants across various departments and levels, including:
- Executives
- Managers
- Engineers
- Supervisors
- Quality and production staff
- Team leaders involved in process oversight and improvement
COURSE CONTENTS
Time | Details |
09.00 am – 09.30 am | Opening and introduction (Trainer & Participants) |
09.30 am – 09.45 am | Introduction to LPA |
09.45 am – 10.30 am | Introduction to Layered Process Audits (LPA)
|
10.30 am – 10.45 am | Morning Tea Break |
10.45 am – 12.00 pm | Session 2: LPA Framework and Best Practices
|
12.00 pm – 01.00 pm | Lunch |
01.00 pm – 01.30 pm | Assignment/Class Exercise 1 |
01.30 pm – 03.00 pm | Session 3: Conducting an Effective Layered Process Audit
|
03.00 pm – 03.15 pm | Afternoon Tea Break |
03.15 pm – 04.45 pm | Session 4: LPA Reporting and Continuous Improvement
Session 5: Overcoming Common Challenges in LPA Implementation
|
04.45 pm – 05.00 pm | Session 6: Wrap-up and Q&A
|
Ready to Elevate Your Quality Assurance Strategy?
Join this comprehensive, practical training to learn how to implement Layered Process Audits (LPA) effectively in your organization.