Course Overview
In today’s uncertain and rapidly changing business environment, organizations must be prepared to respond effectively to disruptions such as system failures, cyber incidents, supply chain interruptions, natural disasters, and other operational risks. Business Continuity Management (BCM) provides a structured approach for organizations to prepare for, respond to, and recover from disruptions while maintaining critical business functions. This Business Continuity Management Training program provides participants with a practical framework for developing organizational resilience, strengthening business continuity capabilities, and maintaining critical operations during unexpected events.
The program takes participants through the complete BCM Lifecycle, beginning with Business Continuity Governance, BCM policies, roles, responsibilities, and organizational requirements. Participants will learn how to conduct a Business Impact Analysis (BIA) to identify critical business functions, assess the impact of disruptions, determine recovery priorities, and establish appropriate recovery requirements. These findings will support the development and improvement of Business Continuity Plans (BCP), Disaster Recovery Plans (DRP), and ICT Disaster Recovery Plans that are aligned with organizational needs.
Through practical exercises, scenario-based simulations, case studies, and BCM runbook development, participants will gain hands-on experience in preparing for different disruption scenarios and coordinating effective response and recovery activities. The program also emphasizes operational resilience, recovery strategies, crisis response, plan testing, and continuous improvement. By the end of the program, participants will be better equipped to strengthen business continuity practices, improve organizational preparedness, reduce operational disruption, and build a more resilient organization.
Programme Objectives
By the end of the programme, participants will be able to:
- Apply the principles of the ISO 22301 BCM framework.
- Explain the critical relationship and linkage between BCP, BIA, and DRP.
- Identify critical business functions, impacts, and dependencies using a structured BIA methodology.
- Determine recovery priorities using metrics such as RTO, RPO, and MTPD.
- Draft actionable recovery strategies and technical DRP runbooks.
- Design and facilitate phased simulation scenarios to test organizational readiness.
Target Participants
Managers, executives, risk officers, BCM coordinators, IT personnel, operations personnel, compliance personnel, internal auditors, and department representatives involved in continuity and recovery planning.
Course Outline and Agenda
Day 1
| Time | Topic | Learning Outcomes / Activities |
| 09:00 AM | Module 1: The BCM Framework | Understand the relationship between BCP, BIA, and DRP; distinguish BCM from Emergency Response. |
| 10:30 AM | Morning Break | |
| 10:45 AM | Module 2: Governance & BIA Methodology | Establish BCM policies and apply a structured BIA methodology to identify critical functions. |
| 01:00 PM | Lunch Break | |
| 02:00 PM | Module 3: Impact Analysis & Recovery Targets | Assess disruption impacts over time and determine recovery priorities using RTO, RPO, and MTPD. |
| 03:30 PM | Afternoon Break | |
| 03:45 PM | Module 4: Dependency Mapping Workshop | Exercise: Map critical dependencies involving people, systems, facilities, vendors, and information. |
| 05:00 PM | End of Day 1 | Recap of BIA outputs and draft worksheet review. |
Day 2
| Time | Topic | Learning Outcomes / Activities |
| 09:00 AM | Module 5: Continuity & Recovery Strategies | Identify continuity strategies for people, processes, premises, technology, and suppliers. |
| 10:30 AM | Morning Break | |
| 10:45 AM | Module 6: Drafting the BCP & ICT DRP | Develop the BCP structure, response roles, and technical DRP runbooks for systems and data. |
| 01:00 PM | Lunch Break | |
| 02:00 PM | Module 7: BCM Simulation Exercise | Workshop: Participate in a tabletop scenario to test escalation, communication, and decision-making. |
| 03:30 PM | Afternoon Break | |
| 03:45 PM | Module 8: Maintenance & Review | Propose maintenance, testing approaches, and review requirements for continuous improvement. |
| 05:00 PM | End of Day 2 | Final assessment, group presentations, and end-of-programme review. |
Assessment & Materials
| Category | Details |
| Methodology | Briefing, facilitated discussion, guided workshop, template-based exercises, group work, case studies, and simulation sessions. |
| Assessment Approach | Pre-assessment, observation during exercises, group presentations, and an end-of-programme review. |
| Deliverables | BIA Template, DRP Template, sample BCP structure, tabletop exercise scenarios, and participant notes. |
Keywords: Business Continuity Management Training, Business Continuity Management (BCM), Business Continuity Planning, Business Continuity Training, Operational Resilience Training, Business Continuity Management Training
