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Business Continuity Management (BCM): From Governance to Operational Resilience

Disclaimer:
This training topic is currently available for in-house sessions only, with a minimum requirement of 5 participants. Public program sessions are not available at the moment. The public program date will be announced when scheduled.

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Course Overview

This programme provides a comprehensive framework for establishing an organizational resilience system. It guides participants through the BCM Lifecycle, starting with governance and policy as the foundation. Participants will learn to conduct a Business Impact Analysis (BIA) to identify criticalities, which then informs the development of Business Continuity Plans (BCP) and ICT Disaster Recovery Plans (DRP). The course emphasizes practical application through scenario-based simulations and runbook development.

 

Programme Objectives

By the end of the programme, participants will be able to:

  • Apply the principles of the ISO 22301 BCM framework.
  • Explain the critical relationship and linkage between BCP, BIA, and DRP.
  • Identify critical business functions, impacts, and dependencies using a structured BIA methodology.
  • Determine recovery priorities using metrics such as RTO, RPO, and MTPD.
  • Draft actionable recovery strategies and technical DRP runbooks.
  • Design and facilitate phased simulation scenarios to test organizational readiness.

 

Target Participants

Managers, executives, risk officers, BCM coordinators, IT personnel, operations personnel, compliance personnel, internal auditors, and department representatives involved in continuity and recovery planning.

 

Course Outline and Agenda

 

Day 1 

TimeTopicLearning Outcomes / Activities
09:00 AMModule 1: The BCM FrameworkUnderstand the relationship between BCP, BIA, and DRP; distinguish BCM from Emergency Response.
10:30 AMMorning Break
10:45 AMModule 2: Governance & BIA MethodologyEstablish BCM policies and apply a structured BIA methodology to identify critical functions.
01:00 PMLunch Break
02:00 PMModule 3: Impact Analysis & Recovery TargetsAssess disruption impacts over time and determine recovery priorities using RTO, RPO, and MTPD.
03:30 PMAfternoon Break
03:45 PMModule 4: Dependency Mapping WorkshopExercise: Map critical dependencies involving people, systems, facilities, vendors, and information.
05:00 PMEnd of Day 1Recap of BIA outputs and draft worksheet review.

 

Day 2

 

TimeTopicLearning Outcomes / Activities
09:00 AMModule 5: Continuity & Recovery StrategiesIdentify continuity strategies for people, processes, premises, technology, and suppliers.
10:30 AMMorning Break
10:45 AMModule 6: Drafting the BCP & ICT DRPDevelop the BCP structure, response roles, and technical DRP runbooks for systems and data.
01:00 PMLunch Break
02:00 PMModule 7: BCM Simulation ExerciseWorkshop: Participate in a tabletop scenario to test escalation, communication, and decision-making.
03:30 PMAfternoon Break
03:45 PMModule 8: Maintenance & ReviewPropose maintenance, testing approaches, and review requirements for continuous improvement.
05:00 PMEnd of Day 2Final assessment, group presentations, and end-of-programme review.

 

 

Assessment & Materials

 

CategoryDetails
MethodologyBriefing, facilitated discussion, guided workshop, template-based exercises, group work, case studies, and simulation sessions.
Assessment ApproachPre-assessment, observation during exercises, group presentations, and an end-of-programme review.
DeliverablesBIA Template, DRP Template, sample BCP structure, tabletop exercise scenarios, and participant notes.

 

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✅ 100% HRD Corp Claimable — No Upfront Payment Needed

If your company is an active HRD Corp contributor, you pay nothing upfront under the SBL-Khas scheme. Minimum 5 participants for a full in-house claim.

Inhouse Program Process:

  1. WhatsApp or email us — we prepare your training proposal & quotation
  2. Customize the training based on your industry and requirements
  3. Confirm the training outline and schedule
  4. HR registers the course on eTRiS (at least 7 working days before)
  5. HRD Corp issues an approval letter
  6. Attend the training
  7. We’ll submit the HRD Corp course fee claim after training

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