INTRODUCTION FOR ACCOUNTING PRINCIPLES ESSENTIALS COURSE
Whenever there is a quality problem reported by the customer, we always have problem in writing an effective 8D report. The 8D methodology requires a team effort to ensure that there is communication between “interested parties” and that interactions are identified and effects assessed.
COURSE OBJECTIVES
At the end of this course, participants will be able to :
- What is the 8D system.
- Using team approach to solve problems.
- Describe the problems effectively.
- Contain the problems.
- Identify the root causes of the problems.
- Identify and implement corrective and preventive actions.
- Minimize or solve problems.
COURSE CONTENT
Day 1
Introduction to 8D.
The 8D system.
When an 8D is necessary.
D1 – Team approach.
The team basics.
Define scope of team.
Team structure.
Team meeting responsibility.
D2 – Describe the problem.
Describe the problem.
5W and 2H analysis.
Describe the problem flow.
Root cause analysis.
Describe the problem phases.
D3 – Define and implement containment actions.
Contain symptom flow.
Containment actions objective.
Containment actions.
Containment action flow.
Verifying containment actions.
Containment actions verification questions.
D4 – Identify potential causes.
Using Fish Bone Diagram (4M 1E)
Two types of root causes.
Using 5 Why analysis.
6 steps of investigation.
Validate root causes.
Analyze what has changed.
D5 – Choose/Verify corrective actions.
Corrective actions check-list.
Select effective corrective actions.
D6 – Implement permanent corrective actions.
Corrective actions questions.
Ongoing controls.
Ongoing control questions.
D7 – Prevent recurrence.
Prevent recurrence questions.
Prevent recurrence flow.
D8 – Congratulate your team.
Congratulate your team questions.
Day 2
Workshop on writing and implementing effective 8D.
Review on the effectiveness.
