INTRODUCTION FOR QC 080000 – INTERNAL AUDITOR
QC 080000 Internal Auditor Training system provides manufacturers with a “supply chain verification tool” for seeking assurance that electronic components, assemblies, processes and related materials conform to declared technical Standards and Specifications.
COURSE OBJECTIVES
1. To enhance knowledge and skills in the following areas:
- QC 080000 – IEC Quality Assessment System
- Know all about International Electrotechnical Commission Quality (IECQ) Assessment System for Electronic Components.
- Hazardous Substance Process Management System Requirements (HSPM)
- Process-based auditing and QMS-based auditing
- On-site auditing
- Auditing techniques to identify gap which impact product quality/safety
- VAT: Validated Audit Process
- Areas to be audited and using checklists
- Plan, prepare, conduct, report and follow up audit findings
- How to conduct effective close out meetings
- Reporting audit findings
- Generate audit reports by using 7 QC tools.
WHO SHOULD ATTEND
Internal Quality Auditors
METHODOLOGY
50% classroom lectures and 50% group discussions and live audit activities and audit reporting.
DURATION
2 days (9am – 5pm) Maximum participants – 20 pax.
COURSE CONTENT
Day 1: 9.00am to 5.00pm
1. Pre-Test – Assessment on QC080000 – Internal Auditor Training
2. Introduction to ISO 9000:2015
3. Exercise 1:What do you understand by Quality Management System (QMS) in your organization and how does it contributes to your business growth, success and company’s branding?.
4. Quality Management System (QMS) – The 7 Key Elements
- QC 080000 – IEC Quality Assessment System
- Customer Focus
- Leadership
- Engagement of People
- Process Approach
- Continuous Improvement
- Evidence-Based Decision Making
- Relationship Management
5. QMS-Based Auditing
- What is QMS auditing?
- Purpose
- The 7 principles of QMS
- Audit types – Process audit, Product audit, and System audit.
6. VAT – Validated Audit Process
- Audit validation
- Leading standard – Online audits
- SCM VAP – Increase efficiency and Reduce redundancy
- Value stream mapping
7. Process-Based Auditing – QC 080000 – IEC Quality Assessment System
- Hazardous Substance Process Management System (HSPM)
- Quality (IECQ) Assessment System for Electronic Components.
- IECQ Approved Component Products, Related Materials & Assemblies Scheme (IECQ 03 Part 3)
- IECQ automotive qualification programme certification procedure
- Granting of certification and surveillance, and expansion of product scope
- IECQ HSPM Scheme – Hazardous Substance Process Management Requirements (IECQ 03 Part 5)
- Why process-based audits?
- Process audit in quality
- Process control audit
- 7 steps in Audit process
- Process audit – Duration / Frequency
8. On-site auditing
- Preparation for onsite audits
- Detailed onsite review
- Report of claim location
- Adjuster compliance
- Best claims practice
- Estimating guidelines
9. Auditing Techniques
- Review product quality and safety
- Identify Gaps
- Inquiry
- Observation
- Examination or inspection of evidence
- Re-performance
- Computer assisted audit technique
10. Customers and Suppliers – Meeting Audit Requirement
- Plan
- Prepare
- Conduct
- Report
- Follow up audit findings
11. Objective Judgement
- Asses Supplier capability
- Audit checklist approach
12. Areas to be audited
- Identify process areas at Supplier
- Generate audit checklist
13. Observation Reports and Recommendations
- Steps in writing an observation report
- Management Team
- Potential Suppliers
- All observations to be noted
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- Straight forward and clear
- Organized and easy to understand
- Recommendations
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- Analysis
- Continuous improvements
Day 2: 9.00am to 5.00pm
1. Conducting a Live Audit – QC 080000 – IEC Quality Assessment System
- Conducting a Live Event Audit – 6 Expert Tips
- Evaluation conducted by a dedicated, onsite observer
- Evaluate all elements of the attendee experience
- Use third-party experts.
- Participate like an attendee.
- Observations – Document as you audit
2. Reporting Audit Findings
- Base on Audit Checklist
- Policies guideline
- Interview process – Auditorand Auditee
- Auditing – Compliance and implementation
- Collect evidence
- Review findings
- Summarize findings in QMS audit spreadsheet
- Call for closing meeting (As schedule)
3. Audit Close Out Meetings
- Attendance – Auditees, Management reps and Auditors
- Share audit findings
- Share the process and methodology of Audits
- Areas audited
- Auditees
- Samples collected and people involved
- Read the Conformance and Non- Conformance findings as per ISO9000 clauses for every area audited.
- Get acceptance and agreement by Auditees
- Set timeline for all action items
- Publish final finding reports in QMS.
- Publish follow-up schedule for round 2 audits
4. Conclusion
- Training summary
- Post Test: Knowledge assessment
- Training Evaluation
