INTRODUCTION FOR PERFORMANCE MANAGEMENT AT THE WORKPLACE
In any organization, employees should be rewarded for results and performance, not activities. An effective performance management system, therefore, sets the foundation for rewarding excellence at the workplace. Managing people’s performance at the workplace is the most important skill for a manager or superior. By focusing on setting clear performance expectations (results, actions and behaviors) that link to the organization’s mission, strategies and goals, you as a superior help your employees know what needs to be done to be successful on the job. Managing employees’ performance is not an “annual event” but rather an “on-going” process where through regular reviews that include status updates, coaching and feedback, it allows you and your employees to identify problems early and change the course of a project or work assignment for success. Managing performance skills, done correctly, can be a very effective motivator; since it can help you and the employees achieve the best possible performance.
This two-days training program is designed to equip you with this crucial skill that helps you to gain the benefits of performance management process; to prepare for and conduct effective performance reviews in ways that link your employee’s performance to your organization’s mission, strategies & goals.
COURSE OBJECTIVES
At the end of the course, participants will be able to…
- Recognize the purpose, benefits and importance of an effective performance management process at the workplace.
- Practice and follow standard performance management cycle (Planning, Review, and Assessment).
- Identify the roles of a Superior and employees in the performance development process
- Set S.M.A.R.T goals that relates to organizational goals and clearly communicate it to the employees what you expect from them.
- Plan, facilitate, assess and improve individual performance through proper coaching, listening and giving constructive feedback techniques.
- Prepare a mock performance review and practice giving/receiving constructive performance feedback with confidence.
- Identify best practices for handling challenging situations in performance management
