ISO 22301:2012 – BUSINESS CONTINUITY MANAGEMENT

COURSE OBJECTIVES FOR ISO 22301:2012 – BUSINESS CONTINUITY MANAGEMENT

Incidents can disrupt an organization at any time and applying BCM Strategies will ensure that organizations can respond and continue its operations. Incidents take many forms ranging from large scale natural disasters and acts of terror to technology-related accidents and environmental incidents. However, most incidents are small but can have a significant impact and that makes business continuity management relevant at all times. This has led to a global awareness that organizations in the public and private sectors must know how to prepare for and respond to unexpected and disruptive incidents.

This course gives a brief introduction and overview to the requirements of ISO 22301:2012 BCM. The main emphasis of this course is to provide the knowledge and skills for participants, so they can appreciate and embrace the implementation of this Management System in their Organization.

WHO MUST ATTEND
This course is designed for Managers, Advanced IT & Quality Professionals, Management Representatives, Internal Auditors, Business Continuity Management & Team Members involved in organization-wide Business Continuity Management implementation, testing and exercising, assessment and evaluation of plans periodically. This course is also suitable for any Managers or Executives in Organizations providing essential services

WHAT WILL I LEARN?

• Understand business continuity management best practice
• Design, plan and implement your own business continuity management system
• Create business continuity polices, objectives and processes
• Understand how to meet ISO 22301 requirements and prepare for compliance / certification.

COURSE BENEFITS

• Protect your organization before, during and after disruptions
• Have confidence that your business continuity management system is effective
• Employee and customer confidence in achieving ISO 22301 certification
• Improved reputation with compliance / certification to an international standard

COURSE CONTENT
DAY 1

• Introduction and background to Business Continuity Management

• The fundamentals of Societal Security – Business Continuity Management System, and overview of the ISO 22301:2012 requirements

• The ISO 22301 BCM Framework

• Risk Management Planning & Management

• Compliance Framework
  • Legal
  • Standard
  • Best Practise

• Asset To Be Managed
  • People
  • Property
• Management Model
  • Leadership
  • Competency
  • Communication
  • Awareness

DAY 2

• Reviewing the Plan-Do-Check-Act (PDCA) Model

• Scope of Business Continuity Management Systems (BCMS)

• Operation – Business Impact Analysis
  • How to conduct risk assessment and its impact on business
    • Internal Risk Assessment and Management
    • 3rd Party Risk Assessment and Management
    • Identifying potential crisis

• Operation – Business Continuity Strategy
  • Human Resources
    • Recruitment Process
    • Performance Management
    • Consequence Management

• • Procurement
    • Engagement Process
    • 3rd party contract management
    • Performance Management
    • Consequence Management

• Operation – Crisis Management & Business Continuity
  • Crisis Management
    • Managing operations
    • Crisis communication plan
    • Damage control plan

• • Business Continuity Plan
    • Identification of critical business process(s)
    • Minimum Operating Requirements
    • Talent Development (Internal & 3rd Party)
    • Continuity strategy and execution

• Operation – Exercising and Testing

• Performance Evaluation & Improvement