INTRODUCTION FOR EFFECTIVE ISO 9001 DOCUMENTED INFORMATION AND RECORD CONTROL
Documented information and records management sound very much alike, don’t you think? However, they are two different organizational techniques that can be used separately, or together to help business practices.
Knowing the difference between document and records management helps businesses and business professionals choose the best solution for their needs as well as know what to expect upon implementation. This course gives participants a full understanding of Documented Information and Record Control.
HOW WILL YOU BENEFIT:
- Implement systems where only latest updated documents are referred
- Ensure effective record keeping to ensure it can be promptly retrieved
- Use documents as an aided control for process
- Enable on-the-job training to be carried out more effectively
- Reduce the chances of rejects from various processes
- Reduce the nonconformity’s issued against Document Control during External And Internal Audit
WHO MUST ATTEND EFFECTIVE ISO 9001 DOCUMENTED INFORMATION AND RECORD CONTROL
Quality Management Representatives, Internal Auditors, Key Personnel involved in implementing and managing QMS, Document Control Coordinator.
COURSE CODE / DURATION
QMS-04 / 1 day
COURSE CONTENT
SECTION 1: OVERVIEW OF ISO 9001
- Process Model
- Brief on the Requirements of ISO 9001 [Clause 4-10]
SECTION 2: DOCUMENTED INFORMATION
- Definitions
- Purpose
- Benefits
- Structures
- Documented information to be maintained
- Documented information to be retained
Group Discussion to identify Documented Information to be maintained and retained based on ISO 9001 Clauses.
SECTION 3: CREATING AND UPDATING DOCUMENTED INFORMATION
- Use of References
- Responsible personnel for creating documented information?
- Form and media of Documented Information
- Review and Approval of Documented Information
SECTION 4: CONTROL OF DOCUMENTED INFORMATION
- Availability and Protection of Documented Information
- Distribution, Access, Retrieval and Use of Documented Information
- Storage and Preservation of Documented Information
- Updating Documented Information and Control of Changes
- Retention and Disposition of Documented Information
SECTION 5: RECORD CONTROL
- Purpose
- Responsibility Of Management
- Responsibility Of Every Staff
- Definition & Introduction
- Objectives
- Assess And Confidentially
- Security & Storage
- Electronic Records – Email And Saving Emails
- Archival And Disposal Of Records
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