AI for HR, Admin & Office Teams
Course Overview
Artificial Intelligence (AI) is transforming the way Human Resources, Administration, and Office teams operate by automating repetitive tasks, improving decision-making, enhancing employee experiences, and increasing workplace productivity. This practical two-day programme equips participants with the knowledge and hands-on skills to leverage leading AI tools such as ChatGPT, Gemini, Microsoft Copilot, Canva AI, Claude, Perplexity, and other productivity applications to streamline HR processes, simplify administrative work, improve business communication, and support better organisational outcomes. Participants will explore practical AI applications across recruitment, employee engagement, training, office administration, document management, communication, reporting, and workflow automation while learning how to use AI responsibly and ethically in the workplace.
Learning Outcomes
By the end of this programme, participants will be able to:
- Understand how AI can enhance HR, administration, and office operations.
- Apply AI to improve recruitment, onboarding, learning, and employee communication.
- Produce professional HR documents, reports, policies, and correspondence efficiently.
- Use AI to improve office productivity and administrative workflows.
- Analyse workforce and operational data to support informed decision-making.
- Enhance employee engagement through AI-assisted insights and communication.
- Design effective prompts that generate high-quality business outputs.
- Identify opportunities for AI-powered automation across HR and office functions.
- Implement AI responsibly while protecting organisational data and maintaining ethical practices.
- Develop a practical roadmap for integrating AI into HR, administration, and office operations to improve productivity and organisational performance.
Who Should Attend
- HR Professionals,
- Administrative Officers,
- Office Managers,
- Executive Assistants,
- HR Business Partners,
- Talent Acquisition Teams,
- Learning & Development Professionals,
- Operations Support Teams and
- Office Executives
Day 1 : AI For Hr & Admin Productivity
Module 1: Introduction to AI in the Modern Workplace
- What is Artificial Intelligence?
- Generative AI vs Predictive AI
- AI trends in HR and administration
- Benefits and limitations of AI
- Responsible AI and data privacy
- Human-AI collaboration
- Overview of AI tools:
- ChatGPT
- Gemini
- Canva AI
- NotebookLM
Activity
- AI Readiness Assessment
- Identifying repetitive HR and administrative tasks suitable for AI
Module 2: Prompt Engineering for HR & Office Teams
- Fundamentals of prompt engineering
- Role-based prompting
- Context-rich prompting
- Refining AI responses
- Prompt templates
- Prompt libraries
- Common mistakes to avoid
Hands-on Workshop
Create a personalised prompt library for HR, administration, and office tasks.
Module 3: AI for Recruitment & Talent Acquisition
- Creating job descriptions
- Writing recruitment advertisements
- Candidate sourcing support
- CV screening assistance
- Interview question generation
- Competency-based interviewing
- Candidate evaluation templates
- Offer letter drafting
- Recruitment communication
Practical Exercise
Participants will create:
- Job descriptions
- Interview guides
- Candidate evaluation forms
- Recruitment emails
- Offer letter templates
Module 4: AI for Employee Communication & HR Documentation
- Employee announcements
- Internal newsletters
- HR policies
- Standard Operating Procedures (SOPs)
- Employee handbooks
- Performance feedback
- Meeting agendas
- Meeting minutes
- HR reports
Workshop
Generate professional HR documents using AI.
Day 2 : AI For Administration, Operations & Employee Experience
Module 5: AI for Office Administration
- Email drafting
- Calendar planning
- Task management
- Document summarisation
- Report writing
- Proposal drafting
- Travel planning
- Event coordination
- Workflow optimisation
Module 6: AI for Employee Experience & Engagement
- Employee journey mapping
- Employee surveys
- Sentiment analysis
- Recognition programmes
- Employee wellbeing initiatives
- Performance conversations
- Onboarding support
- Offboarding communication
Workshop
Design an AI-supported employee engagement initiative.
Module 7: AI for Data Analysis & Decision-Making
- HR dashboards
- Workforce analytics
- Attendance and leave analysis
- Training evaluation
- Performance reporting
- Employee feedback analysis
- Trend identification
- Business reporting
Practical Activities Throughout the Programme
- AI Readiness Assessment
- Prompt Engineering Lab
- Recruitment Document Workshop
- HR Communication Challenge
- Employee Engagement Planning
- HR Data Analysis Case Study
