Public Program
MANAGING EMPLOYEE PERFORMANCE, BEHAVIOR AND ATTITUDE
Course Introduction
Often treated like a box ticking exercise, effective performance management is actually fundamental to achieving a successful future. Performance management is not a fixed sequence of events, but a continuous process that constantly adapts to the needs of the team.
The organisation that embraces effective performance management is creating a strategic advantage in the marketplace. These performance management training course materials provides all the information and techniques you need to deliver this game-changing training course.
Course objective
At the end of the course, the participants will be able to:
- Execute their role in managing the performance of their team
- Implement a structured Performance Management Process
- Manage different performance level effectively
- Create Employee Development Plan to close performance gaps
- Initiate Performance Improvement Plan (PIP)
Who Should Attend
Anyone involved in the performance management or appraisal process.
Course Content
Module 1: What is Performance Management?
- What is Performance Management?
- What is Performance Review
- Performance Management Cycle
Module 2: The Performance Planning
- Cascading down the Organization Goal and Objectives
- Aligning Individual Goals and Target
- Assigning and Allocating Tasks
Module 3: Performance Monitoring
- Establish Performance Monitoring Mechanism
- Detecting Performance Issue
- Initiating Performance Improvement Plan
Module 4: Reinforce and Redirect
- Providing Reinforcement Feedback
- Providing Redirection Feedback
- Receiving Feedback from Others
Module 5: Performance and Career Development
- Analysing the performance gaps
- Develop Employee Development Plan (70:20:10)
- Identifying horizontal and vertical career development
Module 6: Progressive Discipline
- Broad Categories of Misconducts
- The Impact of Condonation
- Conducting Counselling Session
- Initiating Progressive Disciplinary Process
“Let’s turn learning into action! Sign up today and be part of this impactful training.”
- 21 & 22 MAY 2025
- WED & THU
- 9AM - 5PM
- DORSETT GRAND SUBANG HOTEL, SELANGOR / REMOTE ONLINE TRAINING
By: HYBRID PUBLIC PROGRAM
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