COURSE OVERVIEW
Root Cause Analysis (RCA) is a systematic process used to identify the underlying causes of problems or failures. Rather than merely addressing the immediate symptoms, RCA aims to uncover the root causes that are responsible for the issue. It is a crucial tool in various industries, including manufacturing, healthcare, engineering, and business management, to improve processes, enhance efficiency, and prevent recurring issues.
This training program is designed to provide participants with the knowledge and skills to effectively conduct Root Cause Analysis, understand its methodologies, and apply it in real-world situations to improve organizational performance.
LEARNING OBJECTIVES
- Understand RCA Concepts: Learn the definition, importance, and principles of Root Cause Analysis.
- Explore RCA Methodologies: Become familiar with different RCA techniques, including the 5 Whys, Fishbone Diagram (Ishikawa),
- Develop Analytical Skills: Enhance problem-solving capabilities to dig deeper into issues and identify root causes.
- Apply RCA in Real-Life Scenarios: Learn how to conduct RCA in various situations, from manufacturing defects to service process failures.
- Implement Effective Solutions: Understand how to design and implement corrective and preventive actions that address root causes.
BENEFITS
- Improved Problem-Solving: Gain the ability to address issues more effectively by identifying root causes and not just addressing symptoms.
- Enhanced Efficiency: By eliminating recurring problems, teams can improve overall process efficiency and reduce downtime.
- Cost Reduction: Proactively addressing root causes can reduce the costs associated with defects, rework, and inefficiencies.
- Continuous Improvement Culture: RCA encourages a mindset of continuous improvement by focusing on long-term solutions and process optimization.
- Better Decision-Making: By using a structured analysis process, decisions are more data-driven and impactful.
- Increased Accountability: A systematic RCA process helps ensure that solutions are properly implemented and tracked for effectiveness.
FOR WHO
This course is suitable for any executives, engineers, supervisors in the operation, especially engineers, executives and maintenance.
DURATION
This is a 2 days course running from 9.00 am to 5.00 pm.
COURSE OUTLINE
Day | Time | Details |
Day 1 | 09.00 am – 09.30 am | Opening and introduction (Trainer & Participants) |
09.30 am – 09.45 am | Pretest & RCA Introduction | |
09.45 am – 10.30 am | Introduction to Root Cause Analysis (RCA)
RCA Methodologies and Techniques
| |
10.30 am – 10.45 am | Morning Tea Break | |
10.45 am – 12.00 pm | Data Collection and Problem Definition
Identifying Root Causes
| |
12.00 pm – 01.00 pm | Lunch | |
01.00 pm – 01.30 pm | Developing Corrective and Preventive Actions (CAPA)
Applying RCA in Real-World Scenarios
| |
01.30 pm – 03.00 pm | Measuring Effectiveness and Continuous Improvement
| |
03.00 pm – 03.15 pm | Afternoon Tea Break | |
03.15 pm – 04.45 pm | Conclusion and Best Practices
| |
04.45 pm – 05.00 pm | Wrap Up Q & A | |
Day | Time | Details |
Day 2 | 09.00 am – 09.30 am | Recap Day 1 |
09.30 am – 09.45 am | Short Quiz | |
09.45 am – 10.30 am | Introduction to advance problem-solving tools
| |
10.30 am – 10.45 am | Morning Tea Break | |
10.45 am – 12.00 pm | Applying tools in practical way | |
12.00 pm – 01.00 pm | Lunch | |
01.00 pm – 03.00 pm | Team select problems to be solved for Root Cause
| |
03.00 pm – 03.15 pm | Afternoon Tea Break | |
03.15 pm – 04.45 pm | Team Presentation on the approach for problem solving
| |
04.45 pm – 05.00 pm | Wrap Up Q & A Post Test |
