INTRODUCTION FOR MANAGING EMPLOYEE PERFORMANCE, BEHAVIOR AND ATTITUDE
Often treated like a box ticking exercise, effective performance management is actually fundamental to achieving a successful future. Performance management is not a fixed sequence of events, but a continuous process that constantly adapts to the needs of the team.
The organisation that embraces effective performance management is creating a strategic advantage in the marketplace. These performance management training course materials provides all the information and techniques you need to deliver this game-changing training course.
TARGET GROUP
Anyone involved in the performance management or appraisal process.
COURSE OBJECTIVES
At the end of the course, the participants will be able to:
- Execute their role in managing the performance of their team
- Implement a structured Performance Management Process
- Manage different performance level effectively
- Create Employee Development Plan to close performance gaps
- Initiate Performance Improvement Plan (PIP)
PROGRAM DETAILS
- Training Duration: 2 days (14 hours)
- Delivery Platform: ZOOM (preferred conference platform)
- Methodology: A combination of various learning methodology including lecture, group discussion, case study, group presentation and project discussion
PARTICIPANT REQUIREMENT FOR JOINING VIRTUAL TRAINING
- Joining using Computer (Desktop or Laptop)
- Have webcam and microphone (critical for participant interaction and discussion)
- Stable Internet Connection
- Able to access the conference platform (e.g. ZOOM, Webex, MSTeam)
COURSE CONTENT
- Module 1: What is Performance Management?
- What is Performance Management?
- What is Performance Review
- Performance Management Cycle
- Module 2: The Performance Planning
- Cascading down the Organization Goal and Objectives
- Aligning Individual Goals and Target
- Assigning and Allocating Tasks
- Module 3: Performance Monitoring
- Establish Performance Monitoring Mechanism
- Detecting Performance Issue
- Initiating Performance Improvement Plan
- Module 4: Reinforce and Redirect
- Providing Reinforcement Feedback
- Providing Redirection Feedback
- Receiving Feedback from Others
- Module 5: Performance and Career Development
- Analysing the performance gaps
- Develop Employee Development Plan (70:20:10)
- Identifying horizontal and vertical career development
- Module 6: Progressive Discipline
- Broad Categories of Misconducts
- The Impact of Condonation
- Conducting Counselling Session
- Initiating Progressive Disciplinary Process
