LEADERSHIP IN ACTION – BUILDING A LEADERSHIP FOUNDATION FOR FRONTLINE LEADERS

INTRODUCTION FOR LEADERSHIP IN ACTION – BUILDING A LEADERSHIP FOUNDATION FOR FRONTLINE LEADERS

Welcome to Leadership in Action: Building a Leadership Foundation for Frontline Leaders—a dynamic two-day workshop designed exclusively for Manufacturing and Production Supervisors stepping into leadership roles. As the demands of the manufacturing floor grow more complex, so too does the need for supervisors who can lead with clarity, confidence, and influence.

This program will equip you with practical tools, real-world strategies, and powerful insights to help you lead teams effectively, manage day-to-day challenges, and drive results with impact. Through engaging activities, thought-provoking case studies, self-assessments like DISC, role plays, and videos from world-renowned leaders —you’ll discover what it truly means to lead from the front.

Be prepared to step out of your comfort zone, collaborate with peers, reflect deeply, and most importantly, grow into the leader your team needs. This is not a lecture—this is leadership in action. Let’s begin your journey.

LEARNING OUTCOME

By the end of the 2 days, participants will be able to:

1. Differentiating between leadership and management in daily tasks.
2. Understanding their leadership style through EI and DISC.
3. Applying practical leadership theories in team situations like the 6 Cs, EARS, SMART.
4. Communicating, influencing, and leading teams through real-time problems.
5. Reflecting on behaviors and attitudes required to lead effectively at the workplace.
6. Transforming oneself into a top-notch performer for career growth.

COURSE CONTENT

DAY 1: Discovering the Leader Within You

Introduction & Icebreaker (8:30 am to 9:00 am)

• Introduction of TP and Trainer
• Safety Briefing and Housekeeping
• The Learning Circle
• Energizer #1: Building a Team LOGO and Team Cheers

Module 1: What is Leadership? (9:00 am to 10:30 am)

• Definition of Leadership
• Difference between Leadership and Management
• Types of Leadership: Autocratic, Democratic, Delegative, Transformational, Transactional, Servant Leadership (include Short Video)
• Activities:
  • Discussion: What makes a leader inspiring?
  • Group Discussion: Define leadership in your own team setting.

Morning Break: 10:30 am to 10:45 am

Module 2: Leading with Emotional Intelligence (10:45 am to 11:45 am)

• What is Emotional Intelligence? (Self-Awareness, Empathy & Social Skills, Managing Situations)
• Statistics about EI at the Workplace
• Activities:
  • Individual sharing “Leaders within Yourself (Reflection from School, Work)
  • Role Play in Pair: Workplace Conflicts, Guessing the Emotion

Module 3: Understanding the DISC & Leadership Styles (11:30 am to 1:00 pm)

• The Fundamentals of DISC (Dominance, Influence, Steadiness, Conscientiousness)
• Why understanding the DISC is important for Leaders
• Activities:
  • Individuals take a simplified version of DISC Assessment (10 minutes)
  • Discuss with a partner on the results of the DISC Assessment
  • Group Presentation on the Leadership Style of the DISC

Lunch Break (1:00 pm to 2:00 pm)

Module 4: Communication & Influence (2:00 pm to 3:30 pm)

• Energizer #2
• Theory of Communication and Influence in Leadership
• Essential Traits of Powerful Leadership Speaking
• 6 Cs: Clarity, Confidence, Connection, Character, Competence, Communication
• Active Listening Skills as Leader
• Activity:
  • Role Play Case Study on Persuasions (3-4 per group)
  • Role Play Case Study on Real Life Scenarios (Handling Resistance During Changes)

Afternoon Break: (3:30 pm to 3:45 pm)

Module 5: Leadership Dos and Don’ts (3:45 pm to 4:30 pm)

• The Rules of Leadership
• The Do’s and Don’ts
• Activities:
  • Participants will list down their own Dos and Don’ts and put them on the flipchart
  • Match cards of Do’s/Don’ts to workplace scenarios.
  • Practical Insights on Leadership

Wrap Up and Debrief (4:30 pm to 5:00 pm)

• Review the Learning Cycles
  • What went well?
  • What can you do better?
  • What have you learned?
• Individual Assignment on Leadership

DAY 2: Leading with Impact

Introduction (8:30 am to 9:00 am)

• Recap on Day 1
• Participants share the Assignment from Day 1
• Energizer: “Leaders Red Carpet” (Music)

Module 6: Mission-Based Leadership Activity (9:00 am to 10:45 am)

• Real Leaders (Video on Steve Jobs)
• Setting/Sharing the Direction (Vision, Mission, Objectives)
• Setting the Clear Goals using SMART Model
• Activities:
  • Production Simulation (Household Factory)
  • Roles Assigned: Leader, planner, communicator, coordinator.
  • Leadership presence, decision-making under pressure.

Morning Break: 10:45 am to 11:00 am

Module 7: Leading Difficult People & Situations (11:00 am to 12:00 pm)

• Leader is a People Oriented (Jack Ma Video)
• The Introduction to EARS (Empathy, Acknowledge, Reframe, and Setting Boundaries)
• Activities:
  • Video Sharing on EARS.
  • Role Play: Handling conflict with an underperforming team member or handling pressure from upper management.
  • Group Reflection: How did you feel as a leader? What would you do differently?

Module 8: Leaders Appearance and Behaviours (12:00 pm to 1:00 pm)

• Branding and Image (Behavioural, Personal Grooming, Dress Code for Leaders)
• Social Media Guides for Leaders
• Activities:
  • Sample Video of Leaders Speaking
  • Role Play: Work in Pair to practice “Speak Like a Leader”
  • What are things you will commit to do “To be a Leader” in the next 3 months

Lunch Break (1:00 pm to 2:00 pm)

Module 9: Building the TRUST within the Team (2:00 pm to 3:30 pm)

• What is Trust in an Organization?
• Why Trust is an important element in Leadership?
• How to build trust at the workplace and within the Team?
• Activities:
  • Each team will brainstorm the Trust factors within the organization.
  • Using sticky notes, the team will position the notes into a Mind Mapping TRUST MAP.
  • Each team will share their findings using the World Café Concept.

Afternoon Break (3:30 pm to 3:45 pm)

Module 10: Leadership and Accountability (3:45 pm to 4:30 pm)

• Difference between Responsibility and Accountability
• Accountability Ladder
• Activities:
  • Role Play on Accountability
  • Case study on Accountability
• Debrief / Group reflection and final commitment.

Final Assessment & Recognition (4:30 pm to 5:00 pm)

• Final Debriefing of Day 1 and Day 2
• Recap the Learning Cycle
• Online Quiz to measure knowledge gained.
• Trainer’s Assessment

Course Duration: 2 days, 8 hours/day (8:30 am – 5:00 pm)