Course Overview
Day 1 of the course gives participants an overview of ISO 9001:2026 & ISO 14001 the methodology for developing an Integrated Management System, and how it will benefit you and your company. Day 2 of the course gives participants a full understanding of the Quality and Environmental Management System (QEMS) auditing process.
Course Objectives
- To provide participants with a clear understanding of the concepts of ISO 9001 and ISO 14001.
- To equip participants with the fundamentals of High-Level Structures of the ISO management system.
- To enhance participants’ ability to interpret the Clauses of ISO 9001 and ISO 14001.
- To understand about auditing according to ISO 19011:2026
- Auditors to learn the proper methods of audit planning and execution.
- Provide participants with practical experience through a “case study” exercise.
Who Should Attend
- Management Representatives
- Steering Committee Members
- Lead Auditors & Internal Auditors
- Personnel responsible for legal requirements updating and ISO 9001 and ISO 14001 conformance
Course Content
DAY 1
SECTION 1: INTRODUCTION TO HIGH-LEVEL STRUCTURE
- Introduction of High-Level Structure
- Annex SL and Integration
- Benefit of Integration
- New High-Level Structure
- Changes on ISO 9001:2026 and ISO 14001:2026
SECTION 2: INTRODUCTION CLAUSES
- Clause 4: Context of the organization
- Group Activity: Identify Internal and External Interested Parties and list down the Needs and Expectations, and present it.
- Clause 5: Leadership
- Clause 6: Planning
- Clause 7: Support
- Group Activity: Identify all documented information to be retained or maintained and present it.
- Clause 8: Operation
- Clause 9: Performance Evaluation
- Clause 10: Improvement
DAY 2
SECTION 1: INTRODUCTION TO QEMS AUDITING
- The QEMS Auditing Process
- QEMS Audit Principles
- QEMS Auditor Profile
- QEMS Audit Structure
- QEMS Audit Team
- Auditor’s Responsibility
SECTION 2: AUDIT PLANNING
- Extent of an Audit Programme
- Audits Preparation
- Audits Notification
- Audit Plan/ Schedule
SECTION 3: ESTABLISHMENT & DEVELOPMENT OF CHECKLIST
- Checklists Preparation
- Checklist Details/ Data
- Checklist Questions/ Instructions
SECTION 4: AUDIT PROCESS
- Audit Preparation
- Opening Audit Meeting
- Style of Questioning
- Observation
- Special Techniques to Check/ Audit
- Documenting Audit Results/ Findings
- Closing Audit Meeting
Group Activity: Carry out actual internal audit
SECTION 5: AUDIT REPORTING & FOLLOW UP
- Internal Auditing Flow Chart
- Reporting Audit Results
- Audit Completion
