Course Overview for Export & Import Procedures, Documentation and Compliance Implementation
This intensive 2-day course equips trade, logistics and compliance professionals dealing with Malaysian cross-border shipments with practical skills to manage export/import procedures, documentation, and an operational compliance program aligned to the latest RMCD and government changes in 2025.
Participants will learn step-by-step declaration workflows (including MyCIEDS/e-declaration), correct documentation and HS/valuation practices, permit and origin rules (AP, PCO/ATIGA), duty/tax treatment including the 1 July 2025 SST/ sales tax changes, and how to design robust internal controls, recordkeeping and remediation actions to reduce delays, fines and commercial risks.
Course Objectives
By the end of the two days participants will be able to accurately prepare and manage import/export documentation and declarations, identify and obtain required permits, understand the impact of recent 2025 customs/tax regulatory changes, and implement basic compliance controls and SOPs that reduce customs risk and clearance delays.
Course Outcomes
- Practical agendas/SOP checklist templates for import & export clearance.
- A compliance checklist (risk controls, recordkeeping periods, escalation steps).
- Two completed hands-on case studies (import valuation issue and export origin claim) that can be adapted to their company workflows.
- Clear awareness of 2025-relevant regulations impacting duties, SST, and specific import prohibitions (e.g., plastic waste rules), and links to RMCD & MITI resources for updates.
Who Should Attend
Trade/compliance officers, customs brokers, freight forwarders, import/export managers, supply chain managers, operations managers, and SME owners who handle cross-border shipments to/from Malaysia.
Course Content
Day 1
| Topic (30 min each unless noted) | Subtopics / Learning points |
| Ice-breaker & introductions (30 min) | Trainer & participant intros, objectives, expectations, quick poll on industry mix & current pain points |
| Overview: Malaysia import & export regulatory landscape (2025) | Key agencies (RMCD, MITI, PIAs), recent updates in 2025 affecting trade (SST scope changes, Public Rulings), and the importance of staying current. |
| Import procedures — end-to-end | Pre-import checks, permits, cargo arrival, customs declaration flow, and release to consignee |
| Morning break (15 min) | — |
| Export procedures — end-to-end | Export licences/permits, customs exit formalities, export documentation & duties/exemptions |
| Documentation essentials: BL, AWB, commercial invoice, packing list, certificates | What must appear on each document, and common errors that cause delays |
| Harmonized System (HS) classification & valuation | HS 2022 notes, citation of HS chapters, value components, customs valuation methods (transaction value & adjustments). |
| Lunch (60 min) | — |
| Permits & licences: Approved Permit (AP), MITI, other PIAs | When APs are required, how to apply, coordination with PIAs, and common pitfalls. |
| Preferential origin & Certificates of Origin (PCO, ATIGA) | Rules of origin, documentation required, and maintaining proof for the auditor/claim. |
| Customs declarations & digital systems (MyCIEDS, e-declaration) | How to lodge declarations, MyCIEDS status/updates, and e-submission best practices. |
| Afternoon break (15 min) | — |
| Duties, taxes & SST changes (2025 implications) | Duty calculation, Sales & Service Tax updates effective 1 July 2025, and impact on import pricing/clearance. |
| Duty reliefs, exemptions & bonded regimes | Drawback, temporary importation, bonded warehouses, licensed manufacturing warehouses |
| Customs inspections, sampling & appeals | Inspection triggers, handling examinations, submitting documents after inspection, appeals & dispute channels |
| Wrap-Up & Q&A (30 min) | Key takeaways, clarifications, action points, homework for Day 2 casework |
Day 2
| Topic (30 min each) | Subtopics / Learning points |
| Day 01 Recap & Q’s from participants (30 min) | Quick review of Day 1, collect questions for live case exercises |
| Designing a Trade Compliance Framework | Policies, SOPs, roles & responsibilities, escalation matrix |
| Risk management & internal controls (customs risk focus) | Risk registers, red flags, controls to prevent misclassification/under-valuation |
| Morning break (15 min) | — |
| Recordkeeping, retention & audit readiness | Required retention periods, sample record formats, how to prepare for RMCD audits, practical checklist. |
| Penalties, enforcement & remediation | Typical penalties, voluntary disclosure, and remediation plans |
| Prohibited/restricted goods & environmental controls (e.g., plastics rules) | Import prohibitions, recent amendment on plastic waste imports (2025), required permits & COA processes |
| Lunch (60 min) | — |
| Authorized Economic Operator (AEO) & trade facilitation programs | Benefits, application, link to reduced inspections & facilitation |
| Digital trade compliance: e-invoicing, electronic records & interoperability | Best practices, system audits, linking ERP to MyCIEDS/e-declarations |
| Hands-on case study 1 — Import declaration & resolving a valuation query | Walkthrough of declaration, documents review, and remediation steps |
| Afternoon break (15 min) | — |
| Hands-on case study 2 — Export claim (duty relief / PCO) & origin dispute | Review of evidence, preparing for customs audit |
| SOP exercise: build a 6-step SOP for export/import clearance | Group work producing a short SOP checklist to use in the workplace |
| Stakeholder engagement & roles: freight forwarders, customs brokers, PIAs | Contracts, SLAs, information flows, who does what and when |
| Wrap-Up, final Q&A & next steps (30 min) | Consolidated action plan, resources, list of RMCD links & MITI contacts for follow-up |
