INTRODUCTION DEALING WITH WORKPLACE BULLYING
There is no simple definition of bullying because it can take many different forms. It occurs in a variety of situations and crosses gender, race, age, and involve one or a number of individuals.
However, workplace bullying has generally been defined as persistent offensive, intimidating, humiliating behaviour, which attempts to undermine an individual or group of employees. Bullying is generally carried out face-to-face but can also occur in writing, by telephone, text messaging, email and on social media.
This course aims to provide participants with a comprehensive understanding of workplace bullying—its definition, causes, and the appropriate ways to address it. It is designed to help employees and employers alike recognize the signs of bullying and respond effectively to prevent it from escalating further. The program encourages open discussion and practical learning so that every participant gains the confidence to take positive action when faced with bullying at work.
OBJECTIVES
Participants will be able to:
- Learn and apply the principles of workplace bullying
- Know the responsibilities of employees, superior and management in workplace bullying
- Gain the skill to handle workplace bullying
These objectives are designed to empower participants to identify inappropriate behaviour, understand their rights and responsibilities, and take proactive steps to manage bullying situations. By the end of the session, participants will have the knowledge and confidence to foster a respectful, inclusive, and psychologically safe workplace.
WHO SHOULD ATTEND
This program is suitable for all levels of employees — from entry-level staff to senior management. Since workplace bullying can occur across all departments and hierarchies, every employee plays an important role in preventing and addressing it. By attending this training, participants will learn how to support one another and contribute to a culture of respect and accountability in their organization.
NUMBER OF PARTICIPANTS
Maximum 20 pax
DURATION
1 day
METHODOLOGY
- Lecture 30 %
- Case studies
- Group Discussion
- Interactive Questions And Answers
- Role play
The training uses a blended learning approach that balances theoretical understanding with real-world application. Participants will explore real-life case studies to identify patterns of bullying, engage in group discussions to share perspectives, and participate in role-play activities to practice effective communication and intervention techniques.
COURSE CONTENT
Module 1 – Overview of Workplace Bullying
- What is workplace bullying
- Impacts of workplace bullying
- Penal Code (Amendment) Act 2025 and the Criminal Procedure Code (Amendment) Act 2025
- What are the types of workplace bullying
- What are the 3 P’s of bullying
- What are the indications of workplace bullying
- What is not workplace bullying
- How can workplace bullying occur
Module 2 – What can you do
- Employee
- Other employees
- Supervisors
- Employer
- Are you experiencing or witnessing workplace bullying
- What if the behaviour does not appear to be workplace bullying
- What if the behaviour does appear to be workplace bullying
Module 3 – How to handle workplace bullying
- Set boundaries
- Confront behaviour
- Keep track of the abuse
- Talk to management or HR
- Take care of yourself
Module 4 – What you can expect from the workplace
- Policy
- Process
- What are some general tips for the workplace
