Course Overview
The Corporate Code Executive Grooming & Business Etiquette for Modern Professionals Elevating Professional Presence in the Modern Workplace
Every interaction shapes an impression. Whether meeting a client, presenting to management or collaborating with colleagues, the way we present ourselves, communicate and conduct ourselves plays a significant role in building trust, credibility and professional relationships.
This Business Etiquette programme equips participants with practical strategies to enhance their professional image, executive presence and business etiquette, empowering them to communicate with confidence and represent their organisation with excellence.
Learning Outcomes
By the end of the Business Etiquette programme, participants will be able to:
- Understand how first impressions influence credibility and trust
- Demonstrate professional business etiquette and conduct
- Handle professional interactions with confidence and emotional composure
- Represent the organization confidently and professionally
Course Contents
Module 1: The Importance of Professional Image
- Why professional image influences trust and credibility
- First Impressions Matter
- The impact of first impressions in the workplace
- The 6 pillars of Professional Presence
Module 2: Professional Grooming Excellence
- Mastering the Art of Personal Grooming for Corporate Representation
- The Power of Colour
- Style & Colour Psychology for Influence and Impact
- Business Dress Code
- Dressing for Professional Success
Module 3: Workplace Etiquette Essentials
- Workplace etiquette fundamentals
- Office courtesy and professional conduct
- Respecting workplace boundaries
Module 4: Business Dining & Social Etiquette
- Represent the organisation confidently during business meals
- Business Dining Etiquette
- Social Etiquette
- Networking Skills
Module 5: Professional Communication Skills
- Verbal and non-verbal communication
- Active listening skills
- Email, WhatsApp and digital communication etiquette
- Building positive workplace relationships
Module 6: Customer Experience Through Professional Presence
- Creating Positive Customer Experiences
- Emotional Intelligence
- Professional Behaviour Under Pressure
Module 7: Personal Branding & Action Planning
- Becoming a Brand Ambassador
- Social Media Awareness
- Building Daily Professional Habits
