AI CHATBOT DISCOVERY & DEVELOPMENT

Disclaimer:
This training topic is currently available for in-house sessions only, with a minimum requirement of 5 participants. Public program sessions are not available at the moment. The public program date will be announced when scheduled.

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INTRODUCTION FOR AI CHATBOT DISCOVERY & DEVELOPMENT

AI Chatbot Discovery & Development course introduces participants to the fundamentals of artificial intelligence, large language models (LLMs), and the evolution of AI-powered chatbots. Day 1 focuses on building awareness, curiosity, and understanding of how chatbots work, including real-world applications. Day 2 provides hands-on experience with chatbot development using no-code tools, prompt engineering, and prototyping your own functional bots.

 

COURSE OBJECTIVES

By the end of this course, participants will:

  • Understand how AI and LLMs power modern chatbots
  • Compare different chatbot platforms and use cases
  • Apply prompt engineering to control AI chatbot behavior
  • Design and prototype an interactive chatbot using visual tools
  • Explore ethical considerations in AI usage

LEARNING OUTCOMES

Participants will be able to:

  • Describe the function and evolution of AI chatbots
  • Distinguish between rule-based and LLM-powered bots
  • Build chatbot conversations using prompt logic
  • Create and customize a chatbot using a no-code tool (e.g., n8n)
  • Apply AI responsibly in educational or business contexts

WHO SHOULD ATTEND

  • Educators, students, and professionals exploring AI tools
  • Beginners curious about AI in daily life
  • Teams interested in developing their own chatbots
  • Tech enthusiasts and creators looking to prototype with AI

 

COURSE METHODOLOGY 

  • 50% Hands-on exploration & creation
  • 30% Concept demonstrations
  • 20% Peer discussion and sharing

 

COURSE CONTENT

Day 1: Awareness and Curiosity

Module 1: What is Artificial Intelligence?

  • AI vs Human Intelligence
  • Types of AI: Narrow, General, and Super AI
  • Real-world examples of AI in action

 

Module 2: Large Language Models (LLM) Demystified

  • What is an LLM and how does it work?
  • Language prediction and generation at scale
  • Examples: ChatGPT, Claude, Gemini, Deepseek

 

Module 3: Evolution of Chatbots

  • Rule-based chatbots vs. AI-powered chatbots
  • Key improvements with LLM integration
  • Limitations of past chatbot models

 

Module 4: Comparing AI Chatbots

  • Side-by-side usage and capabilities (ChatGPT vs Gemini vs Claude)
  • Strengths and weaknesses across tools
  • Demo: Prompting 3 chatbots on the same task

 

Module 5: Real-World AI Applications

  • AI in education, customer service, marketing, and healthcare
  • Case studies of AI chatbot success

 

Module 6: Ethics, Bias & Limitations

  • Understanding bias in AI outputs
  • How to use AI responsibly
  • Data privacy and safety concerns

 

Module 7: Interactive AI Showcase

  • Live demo of AI chatbots generating:
    • Text (email, blog)
    • Images
    • Videos
  • Group discussion on quality, tone, and usefulness

Day 2: Creativity and Hands-On Fun

Module 8: Introduction to No-Code Chatbot Tools

  • Overview of visual builders (e.g., n8n)
  • Key features: nodes, triggers, flows
  • Setting up a chatbot workspace

 

Module 9: Prompt Engineering 101

  • What is a prompt and why it matters
  • Elements of effective prompting
  • Examples: instructions, tone, persona, format

 

Module 10: Designing Conversational Flows

  • Bot personalities: friendly, formal, expert
  • Building branching logic
  • Response patterns and fallback options

 

Module 11: Building Your First Chatbot

  • Setting up basic interactions
  • Trigger-response design
  • Quick integration with messaging platforms (demo only)

 

Module 12: Fine-Tuning Your Chatbot

  • Adjusting tone, timing, and fallback responses
  • Adding personality and roleplay
  • Saving and testing variations

 

Module 13: Workshop – Build & Test Your Own Bot

  • Participants choose a chatbot type:
    • Educational Tutor Bot
    • Feedback Bot
    • Assignment Assistant Bot
  • Prototype creation using provided flow templates
  • Peer testing and iteration

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