Course Overview For A Complete Logistics Programme Covering Shipping Procedures & Claims, Procurement Contracts, Customs Clearance and Risk Mitigation
This workshop is designed to equip participants with a holistic understanding of the end-to-end supply chain and logistics lifecycle. Covering key functions such as procurement, planning, shipping, delivery, and returns, the programme delves into the interconnected components that drive operational success.
Through interactive sessions and practical insights, participants will explore strategies to streamline workflows, minimise operational costs, enhance logistical efficiency, and ultimately boost customer satisfaction. By the end of the workshop, attendees will possess the essential knowledge and tools needed to make informed decisions and implement improvements across the entire value chain.
Course Objectives
By the end of the training, participants will be able to:
- Understand the end-to-end functions such as ordering and procuring contracts.
- Navigate international shipping procedures and related documentation.
- Comply with customs clearance requirements, trade regulations, and Incoterms.
- Manage interactions with shipping lines and handle claims.
- Monitor and optimise supply chain performance using KPIs and relevant tools.
- Identify risks and implement mitigation strategies across supply chain functions.
Who Should Attend
- Procurement
- Customer Service
- Planning
- Import/Export
- Tax
- Finance
- Warehouse
Course Content
Day 1
Module 1: Ordering – Contract Management
- Key Elements of Procurement Contracts
- Contract Lifecycle Management
- Risk Allocation and Service-Level Agreements (SLAs)
- Legal Considerations in International Contracts (Incoterms, UCP 600)
Case Study: Drafting a Contract with a Supplier.
Module 2: Shipping Line and Freight Forwarder Procedures
- Freight Modes: Air, Sea, Road, Rail – Pros & Cons
- Shipping Documentation:
- Bill of Lading
- Airway Bill
- Commercial Invoice
- Packing List
- Certificate of Origin
- Booking & Coordination with Shipping Lines & Freight Forwarders
- Using Blanket LOI and LOA
Case Study: Drafting a Blanket LOI and LOA.
Module 3: Customs Clearance & Compliance
- HS Codes and Tariff Classification
- Customs Clearance Process
- Key Documents for Clearance
Case Study: Drafting an Activity Report for Shipment Tracking.
Day 2
Module 4: Port, Demurrage & Detention Charges
- Port Charges
- Demurrage & Detention Charges
- Ocean Freight Rate Structures
- Port Operations and Terminal Handling Charges (THC)
Case Study: Drafting THC Charges Based on Incoterms.
Module 5: Claims, Insurance & Risk Mitigation
Common Types of Claims in Logistics
- Damaged or Lost Cargo
- Late Delivery
- Quantity Discrepancies
Other Key Topics
- Claim Filing Process and Timeline
- Cargo Insurance: Types and Coverage
- Risk Management Practices in Shipping & Transport
Case Study: Drafting insurance clauses for marine claims, and troubleshooting various scenarios involving handling, quality, and marine-related issues.
Module 6: Facilities Provided by Customs Department and Other Government Agencies
- MIDA Exemption (Section 14/2)
- SST (Taxable, Non-Taxable Finished Goods):
- Schedule A (Item 55)
- Schedule B (Taxable)
- Schedule C (Non-Taxable)
- LMW (Licensed Manufacturing Warehouse)
- AEO (Authorised Economic Operator)
- FTA (Free Trade Agreements)
- Quota System
- HS Customs Ruling
Case Study: Drafting a trading scenario and brainstorming facilities that can be applied to enhance business performance and improve profit margins (EBIT).
