INTRODUCTION FOR CUSTOMS PROCEDURES: MASTERING IMPORT DOCUMENTATION, COMPLIANCE & CLEARANCE IN MALAYSIA
This 2-day practical course equips participants with comprehensive knowledge of Malaysian Customs procedures, from documentation to clearance. By understanding import regulations, classification systems, taxes, permits, and compliance requirements, attendees will be better prepared to minimize delays, avoid costly errors, and ensure smooth cargo movement. With a focus on real-world scenarios and updates to customs practices, this course enhances operational readiness and regulatory awareness.
LEARNING OBJECTIVES
- To provide participants with an in-depth understanding of Malaysian Customs clearance procedures.
- To ensure accurate documentation, correct HS Code classification, and awareness of applicable duties and taxes.
- To equip import staff with the skills to identify compliance risks and avoid common pitfalls in import processes.
- To strengthen communication and coordination with government agencies and service providers.
LEARNING OUTCOMES
- Map the end-to-end customs process flow and key checkpoints.
- Classify goods using the correct HS Codes and understand their impact on duties and permits.
- Calculate import duties, taxes, and landed costs accurately.
- Identify, prepare, and verify all key import documentation.
- Navigate permit and agency requirements, including MITI, MAQIS, SIRIM, and KKM.
- Detect red flags that lead to customs delays, penalties, or audits.
- Implement compliance best practices and recordkeeping systems.
WHO SHOULD ATTEND
- Import Executives / Officers / Managers
- Logistics & Supply Chain Personnel
- Customs & Trade Compliance Specialists
- Procurement & Purchasing Officers
- Freight Forwarders & Shipping Coordinators
- Anyone involved in cross-border trade operations
EVENT TAGLINE
“Mastering Malaysian Customs Procedures for Efficient Import Operations!”
TRAINING METHODOLOGY
- Interactive lectures
- Group discussions
- Case studies
- Practical exercises
- Q&A sessions
COURSE OUTLINE
DAY 1: UNDERSTANDING THE CUSTOMS ECOSYSTEM & DOCUMENTATION
- Module 1: Overview of Malaysian Customs Procedures
- Structure and Roles of Customs Malaysia
- Trade Facilitation vs. Enforcement Functions
- Latest Updates in Import Regulations
- Module 2: Step-by-Step Customs Process Flow
- Pre-arrival to post-clearance
- Electronic submission (DagangNet, uCustoms)
- Types of clearance: Normal, ATA Carnet, Temporary Imports
- Module 3: HS Code Classification & Tariff Implications
- HS Code structure and logic
- How to find and verify codes
- Impact on duties, permits, and compliance
- Tools and tips for accurate classification
- Module 4: Key Documents for Import Clearance
- Invoice, Packing List, Bill of Lading/Airway Bill
- CJ5, CJ6, Certificate of Origin (CO)
- AP (Approved Permit), SIRIM Certificate, and more
- Common document mismatches and how to prevent them
DAY 2: DUTIES, PERMITS & COMPLIANCE BEST PRACTICES
- Module 5: Import Duties, SST & Landed Cost Calculation
- How to calculate import duties, SST, excise, etc.
- Using the Customs Duty Order (Kastam Cukai Import)
- Exemptions and incentives available
- Building the landed cost formula
- Module 6: Dealing with Permits & Government Agencies
- MITI, SIRIM, MAQIS, KKM, DOE, etc.
- When permits are required and how to apply
- Coordination tips and agency communication flow
- Module 7: Red Flags and Common Import Mistakes
- Undervaluation, wrong HS Codes, permit mismatch
- Typical errors that trigger delays or audits
- Penalties and how to avoid them
- Case examples of non-compliance
- Module 8: Recordkeeping & Audit Preparation
- Customs compliance and audit trails
- Document retention policy and digital archiving
- Staying up to date with regulatory changes
- Compliance checklist and final assessment
CUSTOMS PROCEDURES
Training Objective
To strengthen the import team’s knowledge of Malaysian Customs procedures, enabling them to manage documentation, compliance, and clearance efficiently while minimizing delays and risks.
Key Focus Areas
- Customs Process Flow
Step-by-step walkthrough of customs clearance in Malaysia – from document submission to cargo release.
- HS Code Classification
Importance of correct classification, tariff codes, and how they affect duties and approvals.
- Import Duties & Taxes
Understanding SST, duty rates, exemptions, and how to calculate landed costs.
- Required Documents
Know the purpose of key documents – invoice, BL, packing list, CO, AP, CJ5, CJ6, etc.
- Permit & Agency Requirements
When to involve MITI, MAQIS, SIRIM, KKM and how to apply for import permits.
- Red Flags & Common Mistakes
What causes delays, penalties, or audits — and how to avoid them.
- Compliance & Recordkeeping
Importance of audit trails, proper filing, and staying updated on regulatory changes.

