INTRODUCTION FOR MASTERING AI TOOLS FOR WORK
This comprehensive 2-day in-house program is designed to equip participants with the necessary skills to leverage AI tools effectively in their daily work. Participants will gain a greater understanding of AI technologies, recognise and understand on how to use various AI-powered tools, and explore practical applications across different business functions.
COURSE OBJECTIVES
• Understand the fundamentals of AI and its applications in the commercial and industrial real estate sector.
• Gain hands-on experience with AI tools for productivity, data analysis, communication, and customer service.
• Learn to implement AI solutions in sales, maintenance, and leasing processes.
• Explore ethical considerations and challenges in using AI.
• Develop strategies for integrating AI tools into daily work routines.
MATERIAL PROVIDED
• Course handbook
• List of additional resources and reading materials
REQUIREMENT
Participants are encouraged to bring their laptops for hands-on sessions
COURSE CONTENT
Day 1: Introduction and Foundations of AI Tools
- Introduction to AI
- Understanding AI and its applications in the workplace
- Overview of key AI tools and technologies
- AI in Daily Operations
- AI-powered productivity tools (e.g., automation software, scheduling assistants)
- Case studies on AI applications
- Natural Language Processing (NLP) Tools
- Introduction to NLP and its benefits
- Hands-on session with tools like Grammarly and chatbots
- AI for Data Analysis
- Tools for data collection, analysis, and visualization
- Practical session using AI-based data analytics tools
Day 2: Advanced AI Tools and Implementation
- AI for Communication and Collaboration
- Tools for enhancing communication (e.g., translation tools, virtual assistants)
- Collaboration tools powered by AI (e.g., project management software)
- AI in Customer Service
- Overview of AI applications in customer service (e.g., AI chatbots, sentiment analysis)
- Practical session on setting up and managing AI customer service tools
- AI for Sales and Marketing
- Introduction to AI-driven sales and marketing tools (e.g., personalized advertising, CRM)
- Practical session on using AI for sales and marketing campaigns
- AI in Property Maintenance
- AI solutions for predictive maintenance and facility management
- Case studies and practical applications
- Ethics and Challenges in AI
- Discussing ethical considerations and potential challenges in using AI
- Strategies for overcoming AI implementation challenges