Main Training Program

MASTERING AI TOOLS FOR WORK

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INTRODUCTION FOR MASTERING AI TOOLS FOR WORK
This comprehensive 2-day in-house program is designed to equip participants with the necessary skills to leverage AI tools effectively in their daily work. Participants will gain a greater understanding of AI technologies, recognise and understand on how to use various AI-powered tools, and explore practical applications across different business functions.

 

COURSE OBJECTIVES
• Understand the fundamentals of AI and its applications in the commercial and industrial real estate sector.
• Gain hands-on experience with AI tools for productivity, data analysis, communication, and customer service.
• Learn to implement AI solutions in sales, maintenance, and leasing processes.
• Explore ethical considerations and challenges in using AI.
• Develop strategies for integrating AI tools into daily work routines.

 

MATERIAL PROVIDED
• Course handbook
• List of additional resources and reading materials

 

REQUIREMENT
Participants are encouraged to bring their laptops for hands-on sessions

 

COURSE CONTENT
Day 1: Introduction and Foundations of AI Tools

  • Introduction to AI
    • Understanding AI and its applications in the workplace
    • Overview of key AI tools and technologies
  • AI in Daily Operations
    • AI-powered productivity tools (e.g., automation software, scheduling assistants)
    • Case studies on AI applications
  • Natural Language Processing (NLP) Tools
    • Introduction to NLP and its benefits
    • Hands-on session with tools like Grammarly and chatbots
  • AI for Data Analysis
    • Tools for data collection, analysis, and visualization
    • Practical session using AI-based data analytics tools

 

Day 2: Advanced AI Tools and Implementation

  • AI for Communication and Collaboration
    • Tools for enhancing communication (e.g., translation tools, virtual assistants)
    • Collaboration tools powered by AI (e.g., project management software)
  • AI in Customer Service
    • Overview of AI applications in customer service (e.g., AI chatbots, sentiment analysis)
    • Practical session on setting up and managing AI customer service tools
  • AI for Sales and Marketing
    • Introduction to AI-driven sales and marketing tools (e.g., personalized advertising, CRM)
    • Practical session on using AI for sales and marketing campaigns
  • AI in Property Maintenance
    • AI solutions for predictive maintenance and facility management
    • Case studies and practical applications
  • Ethics and Challenges in AI
    • Discussing ethical considerations and potential challenges in using AI
    • Strategies for overcoming AI implementation challenges

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