INTRODUCTION TO INTERVIEWING SKILL FOR MANAGERS

The purpose of a job interview is to find out whether there is a good fit of skills, experience, and attitude between the interviewee and the organization. This course will provide the interviewer with tips on preparing for a different interview format, what to expect, and how to hire the right candidate.

COURSE OBJECTIVES

At the end of the session, the participants will be able to:

• Explain the Interview Process to other people
• Conduct a structured interview session
• Develop suitable questions for a different levels of jobs
• Practice their interviewing skills in a supportive environment
• Improve their candidate’s assessment process
• Understand the Do’s and Don’ts as an Interviewer

TARGET GROUP

Manager (HR and Non-HR) who is involved in interviewing session or hiring process.

PROGRAM DETAILS

• Duration: 2 Days (14 hours)
• Delivery Platform: Virtual Facilitation (preferred platform: ZOOM)
• Delivery Methodology: Presentation, Group Discussion, Skill Practice

PARTICIPANT REQUIREMENT FOR JOINING VIRTUAL TRAINING

• Joining using Computer (Desktop or Laptop)
• Have webcam and microphone (critical for participant interaction and discussion)
• Stable Internet Connection
• Able to access the conference platform (e.g. ZOOM, Webex, MSTeam)

COURSE CONTENT

• Module 1: Back to Basic
  • The N2N Interviewing Process
  • Core Skills of an Interviewer
  • Do and don’t as an Interviewer
• Module 2: First Step in Recruitment Process
  • Why are you hiring?
  • Who do you need for your team?
  • Candidate Shortlisting Process
• Module 3: Preparing for Interview
  • Review the Person & Job Requirement
  • Developing Interview Questions and Expected Answer
  • Getting Consensus on the Rating Scales
• Module 4: Phone Screening
  • Review Candidate’s CV
  • Prepare phone screening question
  • Let’s Make the First Impression LAST
• Module 5: Interviewing Format
  • Behavioral-Based Interview
  • Competency-Based Interview
  • Panel vs Group Interview
• Module 6: It is Time to Meet!
  • Conducting the Interview
  • Handling different type of candidates
  • Identify the Red Flags
• Module 7: Post-Interview
  • Selecting the BEST Fits
  • Handing Down the BAD News
  • Final Selection
  • Documentation Review and Retention

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