About us

OTC is an innovation leader in the development and delivery of practical outsourcing training programs for the past 13 years in engineering and technical related areas.

Since then, OTC has supported thousands of companies to upskills their employees with personalized content and learning solutions. Today, OTC has evolved to provide a full suite of outsourcing services in the learning and development field; apart from the engineering and technical programs to including leadership, sales, marketing, finance, customer service, safety & health, IT and logistics fields. Our training programs are entitled to HRDF claim. Having said that, All of our trainers are certified under HRDF.

OUR FIVE CORE VALUES

#1

CUSTOMER FIRST

We believe the interests of our consumers must be our priority.

#2

PASSION

Passion is at the heart of our company. We are continuously improving and moving forward with innovation.

#3

TEAMWORK

We believe the collaborative effort of our team operating in the most effectively and efficiently to achieve an extraordinary goal

#4

EMBRACE CHANGE

We strive to continuous innovation and improvement to maintain sustainability and vitality in our business.

#5

INTEGRITY

We expect our people to uphold the highest standards of honesty and holding ourselves accountable for results.

WHAT OUR CLIENTS SAY

MEASUREMENT AND CALIBRATION SYSTEM

PROGRAM: MEASUREMENT AND CALIBRATION SYSTEM

MOHAMAD ASRI BIN SUKRI – INSPECTOR

BANYAK INPUT-INPUT YANG BARU DAPAT DIPELAJARI YANG DAPAT DITERAPKAN APABILA KEMBALI KE TEMPAT KERJA.

PROGRAM: DEFENSIVE DRIVING COURSE

KHAIRUL ANUAR BAYAMIN – SR. LOGISTIC EXECUTIVE

PENERANGAN SANGAT JELAS, BAGUS DIPRAKTIKKAN UNTUK PEKERJA YANG MAHU MENGGUNAKAN KENDERAAN KE TEMPAT KERJA.  

PROGRAM: DEFENSIVE DRIVING COURSE

NURUL IZZATI BINTI SAHRI – HR EXECUTIVE

TRAINER WELL PREPARED AND EXPLAIN IN A WAY IT EASY TO UNDERSTAND. GIVE PROPER EXAMPLE AND PRACTICES.
SAFETY IN HANDLING FORKLIFT TRUCKS

PROGRAM: SAFETY IN HANDLING FORKLIFT TRUCKS

FARMIRA BINTI EHSANUDDIN – SAFETY TECHNICIAN

ALL THE DETAILS ABOUT FORKLIFT WERE PROVIDED CLEARLY. THE SAFETY FACTS, THE HAZARD WERE EXPLAINED CLEARLY. THE BEST TRAINER I EVER HAD FOR TRAINING. SOME MOTIVATION ALSO INCLUDED IN THE TRAINING.

PROGRAM: TRUCK DRIVER – DEFENSIVE DRIVING COURSE

SAMSUL ANUAR B ABD BAKAR – PEMANDU LORI

TAKLIMAT YANG DIBERIKAN SANGAT MEMUASKAN DAN DAPAT MENAMBAH BAIK PENGETAHUAN DIDALAM BIDANG KESELAMATN DAN PENGENDALIAN KENDERAAN TERUTAMANYA LORI.

PROGRAM: TRUCK DRIVER – DEFENSIVE DRIVING COURSE

NURUL IMAN BIN ABDULLAH – DRIVER ASSISTANCE

TAKLIMAT YANG DIBERIKAN SANGAT JELAS DAN SANGAT MEMBANTU DALAM MENYELESAIKAN MASALAH DAN CARA YANG BETUL DALAM MENGENDALIKAN LORI.  

PROGRAM: TRUCK DRIVER – DEFENSIVE DRIVING COURSE

CHOONG CHUN YIN – MANAGER

VERY EXPERIENCED AND COMPETEND TRAINER(S) CONDUCTED THE TRAINING TO LET THE PARTICIPANTS INSTILLED WITH AWARENESS OF SAFETY OF DRIVING VEHICLE DEFENSIVELY. ALSO KNOWLEDGE ABOUT INSPECTION OF VEHILES IN SAFETY ASPECTS AND ALSO LEGAL REQUIREMENTS ON THE OPERATORS DRIVERS.
SAFE HANDLING OF HAZARDOUS CHEMICAL TRAINING

PROGRAM: SAFE CHEMICAL HANDLING TRAINING

BADRUL NIZAM BIN MAHBOB – SENIOR TECHNICIAN

TAJUK KURSUS YANG EFEKTIF DALAM KERJA-KERJA HARIAN DAN SANGAT BERGUNA DALAM PERKEJAAN. MEMAHAMI LANGKAH DALAM KESELAMATAN DITEMPAT KERJA DAN LANGKAH-LANGKAH PENGAWALAN.
OCCUPATIONAL FIRST AID & CPR TRAINING

PROGRAM: OCCUPATIONAL FIRST AID & CPR TRAINING

IDA ROHANI BINTI MUHAMMAD SUFI – ASSISTANT MANAGER

KURSUS INI AMAT MENYERONOKKAN SERTA ILMU YANG DISAMPAIKAN JELAS DAN MUDAH DIFAHAMI.

PROGRAM: INTRODUCTION TO EIGHT DISCIPLINES OF PROBLEM SOLVING (8D)

NUR SHAHIRA BINTI MOHD ABDUL NAIM – ENGINEER & SMT

THE ACTIVITY DONE WAS VERY SATISFYING. IT IS REALLY CLEAR AND EASY TO UNDERSTOOD. I’M REALLY GAIN A LOT OF KNOWLEDGE FROM THIS COURSE.

PROGRAM: DEFENSIVE DRIVING COURSE

MUHAMMAD AMIRUL HAIQAL BIN RAUF – PEMANDU LORI

SESI INI SANGAT MEMBANTU KAMI, DAN PENGETAHUAN YANG LEBIH MENDALAM TENTANG UNDANG-UNDANG DI JALAN RAYA.
OCCUPATIONAL FIRST AID & CPR TRAINING

PROGRAM: OCCUPATIONAL FIRST AID & CPR TRAINING

SURRIYANTY BINTI MAHADI – PURCHASING ADMIN

PENYAMPAIAN BERSAHAJA, MEMBOLEHKAN PESERTA SENANG FAHAM DENGAN ISI KANDUNGAN TRAINING.
Fire Evacuation Drills and Planning

PROGRAM : FIRE EVACUATION DRILLS AND PLANNING

MS PUTERI NUR ELLYSHA BINTI MD ZAINI – PRODUCTION OPERATOR

“Dapat mempelajari cara-cara penggunaan pemadam api dengan dan trainer menyampaikan maklumat dengan tepat dan senang untuk difahami.”
Six Sigma Green Belt

PROGRAM: SIX SIGMA GREEN BELT

MS. IRINA MAZWIN BINTI HAZRI – ENGINEER

“Trainer is very concern on students’ issue and the learning materials are complete.”
Acceptance Sampling (ISO2859)

PROGRAM: ACCEPTANCE SAMPLING (ISO2859)

MS. SHAMIN ASYRANI ALIES – SR.EXEC

“Trainer bagus, banyak bagi exercise dan contoh-contoh untuk mudah faham.”



WE PROVIDE SBL KHAS TRAINING PROGRAM

SBL-Khas is a dedicated programme designed to assist employers in retraining and upskilling their employees in line with their operational and business requirements.
Funding for in-house or public training for a minimum duration of four (4) hours
Other claimable costs such as:

  • Meal allowance
  • Daily Allowance
  • Consumable Training Materials
  • Hotel Rental Package OR Training Rental Place
  • Airfare Ticket OR Transportation

OUR PROMOTION

FAQ's

WHERE IS OTC TRAINING CENTRE SDN BHD LOCATED?
We are in Selangor, Penang and Johor. Nevertheless, we extend our training services throughout Malaysia, including Sabah and Sarawak.


WHAT AWARDS AND RECOGNITIONS HAS OTC RECEIVED?

OTC has garnered several prestigious awards, including the SME100 Award (2018), Top 10 Company of the Year Award (2019), Golden Bull Award (2021), HRD Corp Award for Training Provider (2022), Certificate of Appreciation for Active Participation in Human Capital Efforts (2023), and the Gold Class 1 Award at 5′ STARS OSH ACADEMY (MOSHPA) (2023).

More info: https://otc.com.my/awards-and-recognition/

 

HOW CAN I REQUEST TRAINING FROM OTC?

To request training kindly fill in the enquiry form on our website

(https://otc.com.my/contact-us/#registration ) or contact 012-588 2263 (James). 

 

ARE OTC PROGRAMS ACCREDITED?

Yes, OTC provides accredited programs under the Energy Commission, including Energy Management Fundamentals for Industries & Heating, Ventilation & Air Conditioning (HVAC) for 8 CDP Points.

 

DOES OTC PROVIDE COMPETENCY TRAINING (FORKLIFT, FIRST AID, OVERHEAD CRANE, REACH TRUCK, ETC,.)?

Yes, OTC offers Competency training, and participants receive a competency badge upon successful completion of the training and passing the test.

ARE OTC TRAINING PROGRAMS CLAIMABLE FROM HRD CORP (HRDC)?

HRD Corp (HRDC) Claimable Courses

All OTC training programs are claimable to HRD Corp (HRDC), with no direct payment required by the employer, provided it does not exceed the maximum claimable amount.
Refer to application process on

(https://hrdcorp.gov.my/hrdcorp-claimable-courses ). 

Additional: How to become HRD Corp registered employer? Refer

(https://hrdcorp.gov.my/registered-employers )

 

HOW TO CLAIM THE TRAINING FEES FROM HRD CORP (HRDC)?

Procedure:
Apply grant via e-TRiS system (Attach the quotation/invoice, training schedule, course content and trainer profile)
Once approved & training is successfully conducted, apply for claim (Attach any receipts or invoices)

 

WHAT IS THE MAXIMUM CLAIM AMOUNT FROM HRD CORP?

Face to Face In-House: RM 6000 per day, per company

Face to Face Public: RM 1300 per day, per pax

Online In-House: RM 6000 per day, per company

Online Public: RM 700 per day, per pax

 

WHAT ALLOWANCE ARE CLAIMABLE FROM HRD CORP?

[SBL Khas] Your company may claim meal allowance, daily allowance, consumable training materials, hotel rental package or training rental place, airfare or transportation and Internet Data Cost for up to RM 100 per group (remote online training only) with a minimum duration of four (4) hours).

 

IF WE TRAVEL TO THE TRAINING LOCATION BY FLIGHT, IS THE AIR FARE CLAIMABLE?

Yes, airfare or transportation can be claimed.

WHAT ARE THE DIFFERENT TYPES OF TRAINING OFFERED BY OTC?

Remote Online Training: Training conducted virtually using online platforms (ZOOM, Microsoft Teams, Google Meet).

More info: https://supportcentre.hrdcorp.gov.my/portal/en/kb/articles/faqs-remote-online-training-rot-13-2-2022

Face to face training: Training conducted at your premise or function rooms.

 

In-house training: Participants from one company or several subsidiaries, conducted at client’s premise or external location

Public training: Participants from multiple companies, conducted at external location (conference rooms or function rooms, etc)

HOW CAN I STAY UPDATED ON UPCOMING TRAINING PROGRAMS AND EVENTS?

You may follow us on our social media or directly visit our website.

Refer our website for program calendar, which is also available for download.  

https://otc.com.my/events/#

DOES OTC ALLOW CUSTOMIZATION OF TRAINING?

Absolutely, you may discuss customization with our sales personnel to cater to your company/department needs with no additional charges incurred.

CAN THE TRAINER CONDUCT THE TRAINING IN MALAY / CHINESE?

You may inform us of the teaching language requested, and we shall find the right trainer for you.

 

WHAT IS THE DRESS CODE TO ATTEND TRAINING?

Casual attire.

 

WHAT TO BRING DURING TRAINING?

It depends on the type of training; some may require bringing a laptop, calculator, drawings, or documents for discussion with the trainer.

 

WILL PARTICIPANTS BE PROVIDED WITH THE TRAINING NOTES?

Face-to-face training: Hard copy training notes provided.

Online training: Soft copy training notes provided

 

WILL THE TRAINING HAVE PRE AND POST-TEST?

Pre and post test will be provided to participants by default, except for soft skills training. The test result will be sent to your company not more than 2 weeks after the training.

Additional: Pre test will be conducted before training starts, and post test will be conducted after training ends.

 

FOR TRAINING THAT REQUIRES SOFTWARE INSTALLATION SUCH AS MICROSOFT POWER BI, MINITAB, SPSS, ETC., WILL OTC PROVIDE THE SOFTWARE TO DOWNLOAD?

We will provide link for trial run version to download the software.

 

HOW TO CHECK TRAINER’S AVAILABILITY?

Kindly inform our sales personnel if you have any preferred dates to conduct the training and we shall update the trainer’s free date.

 

WILL THERE BE ANY CHARGES IF MY COMPANY WOULD LIKE TO CONDUCT TRAINING ON WEEKENDS AND PUBLIC HOLIDAYS?

No, there shall be no additional charges.

Additional:

We shall send the training reminder 2 / 3 days before the training.

WHAT IS THE PAYMENT TERM?

14 days before training date

 

ARE THERE ANY PROMOTIONS OR DISCOUNTS?

Buy 3 Free 1 Seat for Early Birds

Register 3 Participants From your company and get the 4th participant for free.

The promotion expiry date for each programmes differs. For more information on the exact expiry date of the promotion, feel free to check with our sales personnel. OTC Training Centre Sdn Bhd may at any time in its sole and absolute discretion withdraw, amend and/or alter the terms and conditions of the stated promotions without prior notice.

DOES OTC PROVIDE FUNCTION ROOM RENTAL (OTC OFFICE / HOTEL FUNCTION ROOM / SEMINAR ROOM)?

Yes, we do. Kindly inform our sales personnel if you would like to conduct the training outside of your premise.

 

DOES OTC PROVIDE EQUIPMENT RENTALS SUCH AS LAPTOP OR FORKLIFT RENTALS?

Yes, kindly inform our sales personnel and the pricing will be included in the quotation.

WILL THE PARTICIPANTS RECEIVE CERTIFICATE OF ATTENDANCE?

Yes, certificates will be couriered within 2 weeks after face-to-face training and e-certificates will be sent the next day for remote online training.

 

WHAT IS THE VALIDITY FOR COMPETENCY BADGE?

2 years for forklift/overhead crane, reach truck, etc.

3 years for first aid & CPR

 

CAN I REQUEST FOR REPLACEMENT OF COMPETENCY BADGE AND CERTIFICATE IF THEY GO MISSING OR DAMAGED?

Yes, you may inform us to provide a replacement, valid only 1 time without payment.

 

CAN WE ASK QUESTIONS FROM TRAINER AFTER TRAINING ENDS?

Absolutely, we provide post training consultancy for up to 3 months after training.

CAN I LIST THE TRAINING PROGRAMS ON MY RESUME OR LINKEDIN PROFILE?

Absolutely.

 

CAN INTERNATIONAL PARTICIPANTS ENROL IN YOUR TRAINING PROGRAMS?

Yes.

FREQUENTLY ASKED QUESTIONS (FAQ)

ABOUT OTC TRAINING CENTRE SDN BHD

WHERE IS OTC TRAINING CENTRE SDN BHD LOCATED?

We are in Selangor, Penang and Johor. Nevertheless, we extend our training services throughout Malaysia, including Sabah and Sarawak.

WHAT AWARDS AND RECOGNITIONS HAS OTC RECEIVED?

OTC has garnered several prestigious awards, including the SME100 Award (2018), Top 10 Company of the Year Award (2019), Golden Bull Award (2021), HRD Corp Award for Training Provider (2022), Certificate of Appreciation for Active Participation in Human Capital Efforts (2023), and the Gold Class 1 Award at 5′ STARS OSH ACADEMY (MOSHPA) (2023).

More info: https://otc.com.my/awards-and-recognition/

1. GENERAL INQUIRIES

HOW CAN I REQUEST TRAINING FROM OTC?

To request training kindly fill in the enquiry form on our website

(https://otc.com.my/contact-us/#registration ) or contact 012-588 2263 (James). 

ARE OTC PROGRAMS ACCREDITED?

Yes, OTC provides accredited programs under the Energy Commission, including Energy Management Fundamentals for Industries & Heating, Ventilation & Air Conditioning (HVAC) for 8 CDP Points.

DOES OTC PROVIDE COMPETENCY TRAINING (FORKLIFT, FIRST AID, OVERHEAD CRANE, REACH TRUCK, ETC,.)?

Yes, OTC offers Competency training, and participants receive a competency badge upon successful completion of the training and passing the test.

2. HRD CORP

ARE OTC TRAINING PROGRAMS CLAIMABLE FROM HRD CORP (HRDC)?

HRD Corp (HRDC) Claimable Courses

All OTC training programs are claimable to HRD Corp (HRDC), with no direct payment required by the employer, provided it does not exceed the maximum claimable amount.
Refer to application process on

(https://hrdcorp.gov.my/hrdcorp-claimable-courses ). 

Additional: How to become HRD Corp registered employer? Refer

(https://hrdcorp.gov.my/registered-employers )

HOW TO CLAIM THE TRAINING FEES FROM HRD CORP (HRDC)?

Procedure:
Apply grant via e-TRiS system (Attach the quotation/invoice, training schedule, course content and trainer profile)
Once approved & training is successfully conducted, apply for claim (Attach any receipts or invoices)

WHAT IS THE MAXIMUM CLAIM AMOUNT FROM HRD CORP?

Face to Face In-House: RM 6000 per day, per company

Face to Face Public: RM 1300 per day, per pax

Online In-House: RM 6000 per day, per company

Online Public: RM 700 per day, per pax

WHAT ALLOWANCE ARE CLAIMABLE FROM HRD CORP?

[SBL Khas] Your company may claim meal allowance, daily allowance, consumable training materials, hotel rental package or training rental place, airfare or transportation and Internet Data Cost for up to RM 100 per group (remote online training only) with a minimum duration of four (4) hours).

IF WE TRAVEL TO THE TRAINING LOCATION BY FLIGHT, IS THE AIR FARE CLAIMABLE?

Yes, airfare or transportation can be claimed.

3. TYPES OF TRAINING

WHAT ARE THE DIFFERENT TYPES OF TRAINING OFFERED BY OTC?

Remote Online Training: Training conducted virtually using online platforms (ZOOM, Microsoft Teams, Google Meet).

More info: https://supportcentre.hrdcorp.gov.my/portal/en/kb/articles/faqs-remote-online-training-rot-13-2-2022

Face to face training: Training conducted at your premise or function rooms.

 

In-house training: Participants from one company or several subsidiaries, conducted at client’s premise or external location

Public training: Participants from multiple companies, conducted at external location (conference rooms or function rooms, etc)

4. PROGRAM CALENDAR

HOW CAN I STAY UPDATED ON UPCOMING TRAINING PROGRAMS AND EVENTS?

You may follow us on our social media or directly visit our website.

Refer our website for program calendar, which is also available for download.  

https://otc.com.my/events/#

5. CUSTOMIZATION

DOES OTC ALLOW CUSTOMIZATION OF TRAINING?

Absolutely, you may discuss customization with our sales personnel to cater to your company/department needs with no additional charges incurred.

6. TRAINING REQUIREMENTS / INFORMATION

CAN THE TRAINER CONDUCT THE TRAINING IN MALAY / CHINESE?

You may inform us of the teaching language requested, and we shall find the right trainer for you.

WHAT IS THE DRESS CODE TO ATTEND TRAINING?

Casual attire.

WHAT TO BRING DURING TRAINING?

It depends on the type of training; some may require bringing a laptop, calculator, drawings, or documents for discussion with the trainer.

WILL PARTICIPANTS BE PROVIDED WITH THE TRAINING NOTES?

Face-to-face training: Hard copy training notes provided.

Online training: Soft copy training notes provided

WILL THE TRAINING HAVE PRE AND POST-TEST?

Pre and post test will be provided to participants by default, except for soft skills training. The test result will be sent to your company not more than 2 weeks after the training.

Additional: Pre test will be conducted before training starts, and post test will be conducted after training ends.

FOR TRAINING THAT REQUIRES SOFTWARE INSTALLATION SUCH AS MICROSOFT POWER BI, MINITAB, SPSS, ETC., WILL OTC PROVIDE THE SOFTWARE TO DOWNLOAD?

We will provide link for trial run version to download the software.

HOW TO CHECK TRAINER’S AVAILABILITY?

Kindly inform our sales personnel if you have any preferred dates to conduct the training and we shall update the trainer’s free date.

WILL THERE BE ANY CHARGES IF MY COMPANY WOULD LIKE TO CONDUCT TRAINING ON WEEKENDS AND PUBLIC HOLIDAYS?

No, there shall be no additional charges.

Additional:

We shall send the training reminder 2 / 3 days before the training.

7. PRICE/ DISCOUNT / PROMOTIONS

WHAT IS THE PAYMENT TERM?

14 days before training date

ARE THERE ANY PROMOTIONS OR DISCOUNTS?

Buy 3 Free 1 Seat for Early Birds

Register 3 Participants From your company and get the 4th participant for free.

The promotion expiry date for each programmes differs. For more information on the exact expiry date of the promotion, feel free to check with our sales personnel. OTC Training Centre Sdn Bhd may at any time in its sole and absolute discretion withdraw, amend and/or alter the terms and conditions of the stated promotions without prior notice.

8. RENTAL

DOES OTC PROVIDE FUNCTION ROOM RENTAL (OTC OFFICE / HOTEL FUNCTION ROOM / SEMINAR ROOM)?

Yes, we do. Kindly inform our sales personnel if you would like to conduct the training outside of your premise.

DOES OTC PROVIDE EQUIPMENT RENTALS SUCH AS LAPTOP OR FORKLIFT RENTALS?

Yes, kindly inform our sales personnel and the pricing will be included in the quotation.

9. POST-TRAINING

WILL THE PARTICIPANTS RECEIVE CERTIFICATE OF ATTENDANCE?

Yes, certificates will be couriered within 2 weeks after face-to-face training and e-certificates will be sent the next day for remote online training.

WHAT IS THE VALIDITY FOR COMPETENCY BADGE?

2 years for forklift/overhead crane, reach truck, etc.

3 years for first aid & CPR

CAN I REQUEST FOR REPLACEMENT OF COMPETENCY BADGE AND CERTIFICATE IF THEY GO MISSING OR DAMAGED?

Yes, you may inform us to provide a replacement, valid only 1 time without payment. 

CAN WE ASK QUESTIONS FROM TRAINER AFTER TRAINING ENDS?

Absolutely, we provide post training consultancy for up to 3 months after training.

10. OTHERS

CAN I LIST THE TRAINING PROGRAMS ON MY RESUME OR LINKEDIN PROFILE?

Absolutely.

CAN INTERNATIONAL PARTICIPANTS ENROL IN YOUR TRAINING PROGRAMS?

Yes.