ROOT CAUSE ANALYSIS (RCA)
ROOT CAUSE ANALYSIS (RCA)
Why Should You Attend This Program?
Root cause analysis involves searching backwards from an undesirable effect or outcome to identify its causes. While “root cause” implies that there is a single cause responsible for a given problem, some effects actually have multiple causes that trigger them. Sometimes the multiple effects are independent of each other; other times, causes are interrelated where, if one cause is removed, the problem can no longer occur.
We all know that it is important to contain problems as soon as they occur or are discovered. However, what we generally see with problems are symptoms of the problem. The root cause is rarely apparent. While it is important to initiate an interim containment plan as soon as a problem occurs, it is even more important to invest the time and energy to identify and address the root cause or causes of those problems they so that they are less likely to occur in the future.
Root cause analysis with corrective action is about getting to the source of a problem and then correcting it for good.
Root Cause Analysis with Corrective Action leads the learner through several steps process for uncovering and eliminating sources of problems and defects.
Form and Focus the Team, techniques to start up a team and understand the problem at hand are covered.
Find the Root Cause, the role of chains of causes, Interrelationship Diagrams, the use of Causal-Impact Numbers plus the use of investigative techniques to construct a solid data trail leading to the root cause is covered.
Fix the Root Cause, decisions matrices to evaluate potential solutions and select a robust, sustainable solution are explored.
Finalize Solutions, covers actions to ensure the gains are held. A wrap-up lesson explores common barriers to root cause analysis with suggestions on overcoming the barriers.
Why Does My Company Need This Training Program?
All employees who are expected to do Root Cause Analysis.
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