
EXCELLENT CUSTOMER SERVICE & RESPONSE TO COMPLAINTS
EXCELLENT CUSTOMER SERVICE & RESPONSE COMPLAINTS
Why Should You Attend This Program?
Effective complaint handling skills training course teaches the process and methodology needed to create an effective customer complaint handling procedure to improve customer care, satisfaction and complaint resolution rates. How an organization handles customer complaints is crucial in order to maintain a good reputation and to keep client business, and therefore this course is extremely beneficial.
The effective complaint handling skills training course program outline is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area.
Who Should Attend This Program?
VPs and Marketing directors, PR directors, Marcom directors, social media managers, community managers, bloggers, digital marketing executives, PR executives, account managers, account executives, and anybody who needs to use social media to attract customers and prospects, cultivate leads, deepen customer relationships, increase brand awareness, improve public perception and drive sales.
How to Submit an Enquiry to Us
- Start a conversation via live chat located at the bottom left of our website by stating: “Hi, my name is [your name]. I am interested in the [program name] program.”
- We will promptly respond to your enquiry regarding the training program you’re interested in.
- Alternatively, you can visit our main page at otc.com.my and fill up the enquiry form provided below.
