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INTRODUCTION OF WINNING LEADERSHIP STAKEHOLDER ENGAGEMENT

This highly exciting and innovative Leadership Stakeholder Engagement training workshop will focus on the practical and theoretical aspects of Influencing, Negotiation skills and Communicating with your stakeholders.  The proven skills, techniques and knowledge within this highly practical course will take your ability to lead and engage with stakeholders to the next level of success.

You will learn how to build an ongoing relationship with all types and levels of stakeholders to ensure success in all you do. Also, many advanced skills of communication, influencing and engagement. The course is the highly interactive, practical and expert-focus of the content and style of training, designed to give participants knowledge of both the theory and practice of highly effective stakeholder management from both ‘understanding’ and ‘managing’ perspectives.

This highly interesting workshop incorporates tools and ideas used in Neuro-Linguistic Programming (NLP) that makes a real difference by enhancing and developing your leadership communication, building empathy and influencing skills to achieve significant Win-Win engagement results. By understanding how to use all your senses, using different styles & levels of language patterns and understanding thinking process you can achieve the things you want to at the workplace.

COURSE OBJECTIVES

Participants will gain both the understanding and ability to improve their management or delivery of effective stakeholder outcomes:

• Understand the Meaning of a Culture of Engagement
• Gaining Employee-Organisational Alignment
• Identifying and Clarifying Engagement Drivers
• How to Create An Engaged Workforce with Empathy
• Apply Superb Persuasion and Influencing techniques in gaining compliance
• Use the tools and techniques for coaching effectively
• Maximize on-the-job performance by helping team members to make improvements and positive changes
• Motivate others to actively seek out opportunities to contribute more of themselves to the business
• Resolve differences, handle team-member resistance, and confront excuses
• Build positive and supportive engaging Win-Win relationships with stakeholders

COURSE CONTENT

The Meaning of a Culture of Engagement

• In this session, participants will be made aware of the culture of engagement. They will be given the opportunity to give their observations on why the traditional system of reward and recognition fail in many organisations.
• Key Learning Points:
  • Why traditional reward and recognition approach fail
  • Identifying the values of staff
  • Employee engagement vs. Engagement motivation

Gaining Employee-Organisational Alignment

• In this session, participants will realize that the challenge for businesses is to create an environment where employees understand and commit to the company’s direction, strategy and goals. An organizational framework that addresses all the components of a business will be introduced to the participants. Participants will be encouraged to give their input into each component.
• Key Learning Points:
  • “Fit for purpose” organizational structure
  • People, systems and processes
  • Leadership
  • positive work environment
  • Organizational framework

Engagement Drivers

• In this session participants will learn that engagement leads to higher financial performance, higher customer satisfaction and higher employee retention. Participants will identify the engagement drivers and work on them.
• Key Learning Points:
  • Being a happy contributor and useful at work
  • 4 stages of empowerment and effective empowerment strategies
  • Identify the engagement drivers in your company
  • The Twin Pillars of Motivation – Driving Forces at work
  • Areas to ask in questionnaires to identify engagement drivers

Persuasion and Influencing Stakeholders’ Commitment

• In this session, participants will learn to use the techniques of persuasion so as to influence the people around them to be engaged. Participants will learn to develop and use the listening and questioning techniques to lead stakeholders’ commitment.
• Learning Areas
  • Overt & Covert Persuasion
  • Building Empathy – Deep Listening techniques
  • Pacing & Leading – Sharp Questioning techniques
  • Resolve differences and handle team-member resistance
  • Win-win approaches to engage stakeholders

Fundamentals of Influencing Skills

• In this session, participants will be coached on the fundamental techniques of influencing skills.
• Learning Areas:
  • “Pull” not “Push”
  • Getting the other person to be involved in discussion
  • Persuade, don’t manipulate
  • Focus on behavior rather than personality
  • Seek first to understand

Creating An Engaged Workforce

• In this session, participants will be coached on practical techniques on to how to get the workforce engaged in their work.
• Learning Points:
  • Engagement through Empowerment & Goals Achievement
  • Commitment to organisations core values
  • The Closing-Gap Approach

Close

• Putting It All Together
• Review, Reinforce and Action Plan

HOW TO ENQUIRY FROM US?

1. Fill in the form below and submit to us.
2. Initiate a conversation via live chat on the bottom left of our website by stating: “Hi, my name is [your-name], I‘ve already submitted the form for this training.”
3. We‘ll promptly reach out to you regarding the training you‘re interested in.