MANAGING EMPLOYEE PERFORMANCE,BEHAVIOR AND ATTITUDE

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INTRODUCTION TO MANAGING EMPLOYEE PERFORMANCE,BEHAVIOR AND ATTITUDE

Often treated like a box ticking exercise, effective performance management is actually fundamental to achieving a successful future. Performance management is not a fixed sequence of events, but a continuous process that constantly adapts to the needs of the team.

The organisation that embraces effective performance management is creating a strategic advantage in the marketplace. These performance management training course materials provides all the information and techniques you need to deliver this game-changing training course.

 

TARGET GROUP

Anyone involved in the performance management or appraisal process.

 

COURSE OBJECTIVES

At the end of the course, the participants will be able to:

  • Execute their role in managing the performance of their team
  • Implement a structured Performance Management Process
  • Manage different performance level effectively
  • Create Employee Development Plan to close performance gaps
  •  Initiate Performance Improvement Plan (PIP)

 

PROGRAMME DETAILS

  • Training Duration: 2 days (14 hours)
  • Delivery Platform: ZOOM (preferred conference platform)
  • Methodology: A combination of various learning methodology including lecture, group discussion, case study, group presentation and project discussion

 

PARTICIPANT REQUIREMENT WHEN ATTENDING VIRTUAL TRAINING

  • Joining using Computer (Desktop or Laptop)
  • Have webcam and microphone (critical for participant interaction and discussion)
  • Stable Internet Connection
  • Able to access the conference platform (e.g. ZOOM, Webex, MSTeam)

 

COURSE CONTENT

  • Module 1: What is Performance Management?
    • What is Performance Management?
    • What is Performance Review
    • Performance Management Cycle
  • Module 2: The Performance Planning
    • Cascading down the Organization Goal and Objectives
    • Aligning Individual Goals and Target
    • Assigning and Allocating Tasks
  • Module 3: Performance Monitoring
    • Establish Performance Monitoring Mechanism
    • Detecting Performance Issue
    • Initiating Performance Improvement Plan
  • Module 4: Reinforce and Redirect
    • Providing Reinforcement Feedback
    • Providing Redirection Feedback
    • Receiving Feedback from Others
  • Module 5: Performance and Career Development
    • Analysing the performance gaps
    • Develop Employee Development Plan (70:20:10)
    • Identifying horizontal and vertical career development
  • Module 6: Progressive Discipline
    • Broad Categories of Misconducts
    • The Impact of Condonation
    • Conducting Counselling Session
    • Initiating Progressive Disciplinary Process
EMPLOYEE BEHAVIOR

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