INTEGRATED ISO 9001:2015 & ISO14001:2015 AWARENESS & INTERNAL AUDITOR TRAINING

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INTRODUCTION FOR INTEGRATED ISO 9001:2015 & ISO14001:2015 AWARENESS & INTERNAL AUDITOR TRAINING

Previously, management systems had very different structures so the resulting systems could not be easily merged. When organizations have multiple, disparate systems in place they duplicate the time, effort and resources required. With Annex SL in place more organizations can benefit from aligning separate systems with the HLS (high Level Structure).

The result of combining two systems like ISO 9001 and ISO 14001 is an integrated management system (IMS). Anything that affects business results is part of one management system and all processes and documentation are fully integrated. As many parts of an organization participate in the development, implementation and maintenance of management systems, having one system reduces the amount of time and effort needed to fulfil the requirements of each phase.

The new standard emphasis on the process approach principles and has also included risk –based thinking to ensure preventive and mitigating activities are part of the system to enhance customer satisfaction, continuous improvement, environment protection and waste reduction. This course provides clear understanding of the new requirements and get ready for certification.

 

COURSE OBJECTIVE

Upon completion of this program, participants will be able to:

  • Save time and resources
  • Reduced documentation and duplication
  • Position quality and sustainability into the heart of the organization
  • Improved risk and opportunity management
  • Provide background knowledge on ISO
  • Gain an overview of ISO structure
  • An interpretation of the ISO requirements-Why the Change?
  • ISO Evolution and Series
  • Understanding the New Structure, Terminology and concepts
  • An understanding of the rationale and the foundation of the standard
  • Understanding Organizational Process and its interactions in relation to ISO9001 and ISO14001
  • Responsibilities of management
  • Understanding Audit
  • Audit Cycle
  • Auditor Toolkit for Training
  • Process and Risk Based Thinking Audit
  • Gather useful tips on handling an audit session
  • Improved business performance

 

AUDIENCE

This course is suitable auditors, supervisors, executives and ISO 9001/14001 committee members and management

 

METHODOLGY

This is a highly interactive training program, whereby participants are to gain the learning points through classroom lecture, group activity and presentation.

 

DURATION : 2 days program

 

COURSE CONTENT

MODULE 1 – Overview of ISO 9001:2015 & ISO14001:2015

  • Pre-Assessment
  • ISO Revision, Establishment & Function
  • Overview of Key Changes
  • Internal and External elements –Organizational Issues
  • Interested parties requirement, Why this must be addressed

 

MODULE 2 – Process Approach for Integrated Management Systems Standard (MSS)  

  • What is a Process
  • Interaction of Processes
  • Understanding Organizational Process and Category
  • Customer Orientated Process
  • Management Orientated Process
  • Support Orientated Process
  • Class Exercise and Review

 

  MODULE 3 – Integrated Risk Based Thinking and Opportunity

  • Definition and Why Risk Based thinking
  • What is opportunity
  • Risk Assessment Methodology
  • Class Exercise/Group Presentation
  • Class Activity/Revie

 

MODULE 4 – Detail Understanding of the requirementsContext of Organization (ISO9001/14001)

  • Understanding the organization & its content
  • Understanding the needs & expectation of interested parties
  • Determining the scope of the Integrated System
  • Integrated Management System and its processes
  • Case study/Review

 

MODULE 5 – Leadership (ISO 9001/14001)

  • Leadership and its commitment
  • Policy
  • Organizational Roles, Responsibilities and Authorities

 

MODULE 6 – Planning(ISO9001/14001)

  • Actions to address risks and opportunities
  • Aspect & Impact
  • Compliance Obligation
  • Planning Action
  • Objectives and planning to achieve them
  • Planning of Changes
  • Quiz/Case study/Review

 

MODULE 7 – Support((ISO9001/14001)

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented information

 

MODULE 8 – Operation (ISO9001/14001)

  • Operational planning and Control
  • Requirements for product and services
  • Design and development of product and services
  • Control of externally provided processes, products and services.
  • Production and service provision
  • Release of Product and services
  • Control of nonconforming product
  • Emergency Preparedness & Response
  • Case study/Video Clip/Review

 

MODULE 9 – Performance Evaluation (ISO9001/14001)

  • Monitoring, measurement, analysis and evaluation
  • Evaluation of Compliance
  • Customer satisfaction
  • Internal Audit
  • Management Review

 

MODULE 10 – Improvement (ISO9001/14001)

  • Improvement
  • Nonconformity and corrective action
  • Continual Improvement
  • Review/Question/Answer

 

MODULE 11 – Integrated Audit -Auditors Fundamental

  • IS09001:2015 & ISO14001:2015 fundamentals for auditors and standard requirements
  • Audit as a Value-Added Process
  • Understanding the audit purpose –ACE-
  • Definition of Process and its interaction
  • Process Approach Audit
  • Type of Audit and Audit Basis
  • Audit Criteria and Audit Evidence (CE)

 

MODULE 12 – Audit Cycle

  • Phases of Audit
  • Audit Preparation Flow
  • Documenting the Audit -Auditor Tool Kit
  • 5 main attending behaviors of Auditors
  • Selecting a Process for Audit
  • Defining the Process Criteria -4M model
  • Quiz/Class presentation

 

MODULE 13 –Audit Reporting, NCR Writing and Audit follow up  

  • What’s critical to audit in a process
  • Turtle Diagram
  • Reporting the audit, NCR writing method and Audit Follow-up
  • Class discussion
  • Post Test

 

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