INTRODUCTION TO HIGHLY EFFECTIVE MANAGERIAL SKILLS USING NEURO LINGUISTIC PROGRAMMING(NLP)

Being a successful manager requires not only business knowledge but also interpersonal and leadership skills. This course will teach you how to handle the challenges you face in your role as a manager and a leader in a team.

Discover the difference between leadership and management and what you can do to become a better leader. Understand your role in team communication and what you can do to ensure fewer misunderstandings. By applying NLP, the latest and proven scientific communication tool, you will be able to understand how to effectively communicate, deal with conflict and difficult people, and motivate and create a positive team atmosphere.

In this class, you’ll learn how to build, motivate, and maintain an effective, high-performing team. Make the most of your employee’s skills and abilities by delegating appropriately and avoiding micromanaging. Learn how to link feedback, coaching, performance management, and progressive discipline to ensure top performance and to deal effectively with underperformers. Also, learn how to manage time, set priorities for yourself and your team, and negotiate those priorities with your boss.

LEARNING OUTCOME :

At the end of the course, delegates will be able to:

• Understand the Roles and responsibilities of a manager and a leader.
• How to effectively lead a team by using different leadership styles
• Avoid micromanaging – the number one mistake of new managers
• Use the NLP to understand the different personality types and see how personality can cause conflict in the team
• Deal with conflict and difficult people on the team
• Understand the NLP communication model and how to avoid obstacles to effective communication
• Gain the skills needed to master active listening
• Negotiate coaching plans with individual employees, and learn how to provide effective ongoing feedback
• How to set priorities effectively on your team and how to negotiate those priorities with management
• Plan and run effective team meetings
• Delegate effectively to both new and experienced employees

TARGET AUDIENCE :

New managers, new supervisors, associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers and program managers.

TRAINING METHODOLOGIES:

In this experiential training, the training facilitator adopts a coaching and facilitative approach. It is very important to engage the participants in reviewing their own outcomes.

By applying powerful NLP tools, the course will be taught in an interactive manner using lectures, lessons learned, practical examples, case studies, demonstrations, a leadership self-assessment and shared participant experiences.

COURSE CONTENT:

1. Roles and Responsibilities of a Manager

• Roles and responsibilities
• The three functions of management
• Avoiding micromanagement

2. Leadership

• How to lead a team using traditional models of leadership
• The difference between leadership and management
• Use 4 different leadership styles depending on individual skills and abilities

3. Interpersonal Communications Skills

• The NLP communication model
• How team communication breaks down
• The role of the manager when it comes to listening and communication
• Effective interpersonal communication
• Dealing with Conflict

4. Effective Listening

• Learn a listening skill using a powerful NLP tool
• When and in what situations should you actively listen?
• The benefits of listening with understanding

5. Performance Management

• How to give effective feedback
• Negotiating coaching plans with each employee

6. Motivation

• Traditional motivation models
• Motivating your under-performers
• How to create a motivating team environment

7. Delegation

• Delegate menial tasks so they get done
• Delegate the tough, important jobs to ensure they are done right the first time
• Getting constructive feedback

8. Time Management and Priority Setting

• Setting effective priorities with your team
• Dealing with e-mail, interruptions, and meetings
• Learning to negotiate NO!

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