HR FOR NON-HR MANAGERS

INTRODUCTION FOR HR FOR NON-HR MANAGERS

In today’s fast-moving world, many managers and supervisors are expecting to deal with human resource issues. They may need to develop job descriptions, take part in interviews, or take responsibility for employee performance. We often hear the line manager questioning why they are doing the HR job when they are supposed to focus on operation.

In this course, we will explore why line managers are required to manage their human resources and the role played by the Human Resources Department in Human Capital Management.

COURSE OBJECTIVE

At the end of the session, the participants will be able to:

• Explain the roles of department managers in managing their human resources.
• Apply the suitable methodology in attracting, retaining and transitioning employees.
• Understand the actual function of the Human Resources Department
• Take the proper intervention in managing the employee’s performance and development

COURSE CONTENT

DAY 1

Managing Human Resources

• What does HR do all day?
• Why should HR and Line Managers work together?
• How do HR support Line Manager in managing their human resources?

I Need People, Where Do I Start?

• Manpower Planning – Who, Why, and When
• Attracting the Right People for the Right Job
• Internal or External Talent?

New Employee – The First 90 Days Dilemma

• New Employee Orientation and OnboardingS
• From Probation to Confirmation
• Ending the Probation – legally

Helping Employees to be Successful

• Clear Goals and Expectations
• Continuous Performance Feedback
• Reward and Recognition

DAY 2

Developing Employee Competencies

• Assessing Performance Readiness Level
• Identifying Training and Development Intervention
• Evaluating Training and Development Effectiveness

Retaining Existing Talent

• Managing Employee Expectation and Aspiration
• Maintaining Healthy Employee Engagement

Managing Employee Career Growth

• Expanding Employee Roles and Responsibilities
• Export or Import Internal Talent

Ending a Working Relationship

• Letting Go Poor Performer
• Losing Good Performer
• Exit Interview: Do we need to do this?